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Validating the Patient Safety Indicators (PSI) in the VA: A Multi-Faceted Approach


Slide Presentation from the AHRQ 2008 Annual Conference


On September 10, 2008, Amy Rosen, Ph.D., made this presentation at the 2008 Annual Conference. Select to access the PowerPoint® presentation (800 KB).


Slide 1

Validating the Patient Safety Indicators (PSIs) in the Department of Veterans' Affairs (VA): a Multi-Faceted Approach

  • Funding: VA Health Services Research and Development (HSR&D) Service
    SDR 07-002 : 10/01/07-9/30/11
  • Amy Rosen, Ph.D., Principal Investigator

Slide 2

Project Team

  • Collaboration among:
    • VA's HSR&D Service
    • National Center for Patient Safety (NCPS)
    • AHRQ (Quality Indicators [QI] team and individual investigators)
  • VA and non-VA clinicians, surgical experts, nurse abstractors
  • National steering committee:
    • Representatives from VA Office of Quality Performance, NCPS
    • Nursing Services, Surgery, Patient Care Services
    • Selected members of the AHRQ QI team
    • Selected Patient Safety/QI Managers and other potential end-users

Slide 3

Overall Project Goal

  • Develop a validated and reliable set of patient safety measures that broadly reflect the interests of key VA stakeholders, but that are generalizable beyond the VA.
  • Specific Objectives:
    • Develop collaborations with key stakeholders to guide in PSI selection and validation
    • Investigate the criterion validity of the PSIs by review of the VA's Electronic Medical Record (EMR)
    • Identify processes and structures of care associated with individual PSIs
    • Revise and improve the PSIs using multiple data sources and settings of care
    • Assess the utility validity of the PSIs for QI and performance measurement

Slide 4

Goal 1: Develop Stakeholder Collaboration

  • Stakeholders' meeting (Dec, 2007):
    • Approved selection of PSIs
    • Approved plan to validate AHRQ's Phase I/Phase II PSIs
    • Reviewed field consultation interview questions:
      • Recommended focus on general questions on patient safety
    • Suggested less attention on specific PSIs in field consultations:
      • Field consultations held to examine the validity of the PSIs, not to judge facilities' performance
  • Contact with stakeholders subsequent to meeting:
    • Approved final interview protocols "TO/THRU" memo to sites asking them to participate

Slide 5

Goal 2: Identify False Positives—Are Cases Flagged by the AHRQ PSIs Present in the EMR?

  • Obtained national access to electronic medical record (EMR): "VistaWeb"
  • Hired and trained two nurse abstractors to conduct chart abstraction
  • Modified AHRQ Phase I and Phase II chart abstraction tools for VA:
    • Pilot testing and clinician review
    • Five tools "ready for prime time," five almost ready, five being developed de novo
  • Completed validation of pulmonary embolism/deep vein thrombosis (PE/DVT)
  • Currently abstracting charts for iatrogenic pneumothorax
  • Currently piloting web-based application (InfoPath) for gathering and entering chart-abstracted data

Slide 6

Formatting Features of InfoPath

  • This slide shows the conditional formatting features of InfoPath; these features enable more efficient chart abstraction.
    • A1: Is there documentation that the patient had a post-operative or deep vein thrombosis during this admission?
      • Yes:
        • PE
        • DVR
      • No
      • Unable to determine
      • Record excluded
    • A2: Documentation of ascertainment of event If YES to A1, Describe documentation found in the medical record.

Slide 7

Hospital Selection

  • Ran PSI software (v. 3.1a) on VA inpatient data (2003-2007):
    • Obtained rates of individual PSIs and PSI composites
  • Used 12 PSIs:
    • PSIs 1-15
    • Excluded PSIs 1, 5, 8
  • Population:
    • 158 VA hospitals
  • Sample for chart abstraction:
    • 28 hospitals, 112 charts per PSI

Slide 8

Sample Selection Methodology

  1. Stratified population by observed and expected #s of PSIs:
    • Group 1: at least 4 observed and 4 expected (n =28)
    • Group 2: at least 2 observed and 2 expected (n=33)
    • Group 3: at least 1 observed and 1 expected (n=18)
    • Total for Groups 1-3: 79 hospitals
  2. Ranked 79 by AHRQ PSI composite (denominator weights):
    • Chose top 3 and bottom 3 from each group
    • Randomly selected from remaining hospitals within each group: group 1=4, group 2=4, group 3=2 to obtain 28 hospitals (10, 10, and 8, respectively)
    • Geographic distribution and ICU severity taken into account
  3. Selected 6 hospitals for field consultations and ranked them based on PSI composite:
    • Geographic location and size taken into account

Slide 9

Chart Abstraction

PE/DVT

  • Conducted retrospective EMR review of 112 flagged cases.
  • Conducted inter-rater reliability (IRR) throughout EMR review.
    • 28 cases (25% of all charts) reviewed for IRR due to:
      • Large numbers of exclusions
      • IRR >90%
    • 89% agreement rate achieved with 1st IRR, 94% with 2nd IRR
  • Issues:
    • Length of time to complete chart abstraction (1-1/2 hours for full record; 20 minutes for false positives)
    • Problems with accessing VistaWeb

Slide 10

Technical Specifications of PE/DVT

  • Numerator:
    • Discharges among cases meeting the inclusion and exclusion rules for denominator.
      • ICD-9-CM codes for PE/DVT in any secondary diagnosis field
  • Denominator:
    • All surgical discharges age 18 and older.
      • Defined by specific DRGs and an ICD-9-CM code for an OR procedure
  • Exclusion criteria for all cases:
    • Preexisting (principal diagnosis or secondary diagnosis present on admission, if known) PE/DVT
    • Procedure for interruption of vena cava the only OR procedure
    • Procedure for interruption of vena cava occurs before or on the same day as first OR procedure
    • Medical Diagnostic Category (MDC) 14 (pregnancy, childbirth, and puerperium)

Slide 11

Post-operative PE/DVT Validation Results

  • Pie chart shows:
    • True Postoperative PE/DVT: 49 cases (44%)
    • Coding-Related Inaccurate Diagnosis: 24 cases (21%)
    • Present on Admission: 16 cases (14%)
    • Pre-Procedure Diagnosis: 13 cases (12%)
    • Remote History of PE/DVT: 10 cases (9%)
  • Total # of cases: 112

Slide 12

False Positives: A Comprehensive Analysis

Classification of False Positives Number
of Cases
Percentage
DVT/PE Present on Admission (POA) 16 25.4%
Pre-Procedure Diagnosis of PE/DVT 13 20.6%
Remote History of DVT or PE (>6 months) 10 15.9%
Arterial (not venous) thrombosis* 4 6.4%
Negative PE/DVT workup* 4 6.4%
"Rule out PE" as cause of death* 3 4.8%
Superficial (not deep) thrombosis or thrombophlebitis* 3 4.8%
Miscellaneous* 10 15.9%
Total 63 100%

  *  Represents coding-related inaccurate diagnosis

 

Slide 13

Coding-Related Inaccurate Diagnosis: Miscellaneous Category

Classification of False Positives Number
of cases
Vein stenosis (no thrombosis) 1
PE stands for Physical Exam not Pulmonary Embolus 1
Low dose Coumadin prophylactic not therapeutic 1
Surgery done at outside hospital 1
Cerebral embolization of arteriovenous malformation (AVM) 1
Prophylactic heparin mistaken for therapeutic heparin 1
Right lower extremity (RLE) U/S ordered to r/o abscess at surgical site 1
Unknown 3
Total 10

 

Slide 14

PE/DVT Results: Comparison of Studies

  Our
study
Zhan
study
AHRQ
study
NSQIP
and PTF
study
UHC
study
N 112 20,868 155 55,682 1022
PPV 44% 29% 68% 22% 61%
Sensitivity -- 68% -- 66% --

 

Slide 15

Problems in Coding PE/DVT

  • PE/DVT PSI designed as initial screen
  • Accuracy of method to detect true positives using administrative data affected by:
    • Standards used to assign codes for "other" or secondary conditions—> based on the Uniform Hospital Discharge Data Set (UHDDS).
      • "Other" conditions: those that coexist at the time of admission, develop sequentially, affect the treatment received and/or length of stay, or affect patient care
    • Definition of PE/DVT relative to:
      • UHDDS coding standards,
      • ICD-9-CM Official Coding Guidelines for Coding and Reporting
      • Coding Clinic published by the American Hospital Association (AHA)

Slide 16

Problems in Coding PE/DVT, cont'd

  • False Positive 1: chart review does not document a PE/DVT:
    1. Code was present on admission (POA) and meets UHDDS definition of "other" diagnosis.
    2. Code assigned as a current condition.
      • Should have been coded as a "history of" with a V code
      • It was still a "rule out" condition at the time of discharge
    3. Coding system issue:
      • Was miscoded (superficial vein and not deep vein) due to coding invention and ICD-9-CM alphabetic index
      • Coder did not identify the correct vein anatomically
      • Should not have been coded at all
  • False Positive 2: chart review documents a PE/DVT, but it is not a postoperative PE/DVT:
    • Diagnosis of PE/DVT occurred after admission but before surgery

Slide 17

Recommendations for Improving PE/DVT

  • Modify coding rules:
    • Use National Surgical Quality Improvement Program (NSQIP) definitions to influence the coding rules
    • Specify the circumstances when the PE/DVT should be coded and publish them in Coding Clinic and Official Guidelines
      • As "current conditions" or "history of"
  • Begin using POA in VA
  • Explore use of "997" complication code as part of the PSI algorithm to capture post-operative PSIs
  • Explore expansion of POA to include a special character denoting "POA prior to surgery"
  • Undertake targeted education to help coders, researchers, and healthcare professionals understand the use of coding guidelines for "PE/DVT"

Slide 18

Objective 3

Question: Do High-Performing Facilities Have Higher Rates on Structures and Processes of Care than Lower-Performing Facilities?

  • Conduct two pilot field consultations locally:
    • determine feasibility and logistical problems
    • test interview questions
    • add/delete selected staff
  • Conduct field consultations at 6 facilities:
    • Perform structured interviews with selected staff
    • Gather data on safety and quality
  • Assess differences between sites on structures and process using qualitative methods and ratings

Slide 19

Selected Staff for Interviews

  • Individual Interviews:
    • Executives
    • Service Chiefs
    • Other Middle Managers
    • Other Non-Managers
  • Group Interviews:
    • Surgical Service
    • Medical Service
    • Non-Managers

Slide 20

Interview Domains

  • Organization, Structure, and Culture
  • Coordination of Work and Communication
  • Interface within Service
  • Monitoring Quality of Care
  • Quality Improvement
  • General Clinical Topics
  • Coding
  • Technology and Equipment
  • Technical Competence of Staff
  • Leadership
  • Interface with Other Services
  • Systems Issues and Human Factors
  • Staffing
  • Summary Evaluation of Service Overall

Slide 21

Domain: Monitoring Quality of Care/Quality Improvement

  • In your facility, what are some of the initiatives related to improving patient safety that you know about?
    • On what does it focus?
    • What facilitated its implementation?
    • What were the implementation obstacles?
    • How effective do you think it is?
  • What are some of the most common adverse events that you see in your day-to-day work? Please refer to the list provided.
    • What is being done now to reduce the incidence of this complication?
    • What do you think would be helpful in further reducing the incidence of this?
    • Is there anything not on the list we provided you that you believe is a concern?

Slide 22

Domain: Coding

  • Who is involved in assigning ICD-9 and procedure codes to adverse events?
    • Are physicians involved in reviewing the event codes?
    • Do you think there is a concern about the accuracy of coding relating to adverse events?
    • If yes: What is the concern?
      • How is this addressed?

Slide 23

Domain: Technology and Equipment/Technical Competence of Staff

  • I am curious to hear about what problems, if any, you or others have had with the technology and/or equipment on the service.
    • What problems have you had with the accessibility or availability, or both, of technology and/or equipment?
    • What problems you have had with the quality or functioning, or both, of the technology and/or equipment?
    • What problems, if any, have you or other staff had being properly trained to use the technology and/or equipment?
    • What technology and/or equipment, if any, does not exist at your hospital that would help improve patient safety?

Slide 24

Capturing Initial Impressions

  • Immediately after each pilot field consultation, each interviewer summarizes her/his:
    • Impressions of each domain in a paragraph
    • Overall impressions of the site
    • —> in both cases giving specific examples
  • Soon afterwards, all interviewers and other members of the PSI validation team meet to discuss the impressions.
  • These discussions will be used to generate a protocol for capturing initial impressions for study's six field consultations.
    • We may rate sites, creating examples for an "ideal" site
    • We may decide to use only written impressions

Slide 25

Rating Category Possibilities

  • Some numeric scale:
    • NSQIP rating (1 to 9; 1=poor and 9=excellent)
    • Other model rating (0 to 4)
  • Some hierarchy scale:
    • Poor, fair, good, very good, excellent
  • Some recognition scale:
    • Bronze, silver, gold

Slide 26

Example of Rating: NSQIP

Standard Poor Fair Good Very Good Excellent
1 2 3 4 5 6 7 8 9
Technology and
Equipment
               
Technical
Competence of
Staff
               
Interface with Other
Services
               
Relationship with
Affiliated Institution
               

 

Slide 27

Initial Impressions of Pilot Sites

Domains Rating* Evidence Narrative Examples
Monitoring Quality of Care
Questions 1, 3, 4
     
Quality Improvement
Questions 1, 3
     
Leadership
Questions 2, 4
     
Systems Issues and Human Factors
Question 4
     

* Our initial rating scale: Excellent, Very good, Good, Fair, Poor

Slide 28

Next Steps (1)

  • Identify False Negatives
    • Use an existing "gold standard" (e.g., VA NSQIP) for 5 surgical PSIs
    • Identify risk factors by estimating logistic regression models for each of the PSIs
    • Use propensity score stratification to generate propensity class strata for each of the PSIs
    • Use AHRQ Composite Tool to review medical records of "high-risk" cases for PSIs
    • Screen EMRs of high-risk cases using keyword searches (selected "hits" will have chart review)
    • Explore machine language processing as an informatics tool to search for false negatives

Slide 29

Next Steps (2)

  • Examine association between explicit processes of care and individual PSIs:
    • Match 1,680 flagged PSI cases with 1,680 controls (unflagged cases matched on demographic and clinical characteristics) to determine whether flagged cases are more likely to experience "process failures."
    • Use propensity score methodology to perform matching; chi-square tests used to examine proportion of failure rates among cases and controls.

Slide 30

Next Steps (3)

  • Revise and Improve the PSIs:
    • Add additional data elements to inpatient data:
      • Present-on-admission (POA) diagnoses, do-not-resuscitate (DNR) codes, selected clinical, laboratory and pharmacy data elements
    • Link inpatient data with outpatient/inpatient data 30/60 days preceding index hospitalization (obtain POA diagnoses)
    • Link inpatient data with outpatient/inpatient data 30/60 days following index hospitalization to evaluate whether additional PSIs are detected
    • Link VA and Medicare data to examine PSI readmission in private sector
    • Improve coding by implementing coding changes
    • Modify PSI numerators and denominators on inclusion/exclusion criteria
    • Recalculate false positives and negatives

Slide 31

THANK YOU!

Slide 32

  • Amy Rosen, Ph.D.
    Center for Health Quality, Outcomes & Economic Research
    (VA Center of Excellence)
  • Boston University Schools of Public Health and Medicine,
    Departments of Health Policy and Management and Family Medicine

Current as of January 2009


Internet Citation:

Validating the Patient Safety Indicators (PSI) in the VA: A Multi-Faceted Approach. Slide Presentation from the AHRQ 2008 Annual Conference (Text Version). January 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/about/annualmtg08/091008slides/Rosen.htm


 

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