The Consumer Assessment of Healthcare Providers and Systems
(CAHPS) program is a public-private initiative to develop
standardized surveys of patients' experiences with ambulatory
and facility-level care.
Health care organizations, public and private purchasers,
consumers, and researchers use CAHPS results to:
- Assess the
patient-centeredness of care;
- Compare and report on
- Improve quality of care.
To learn more, go to
National CAHPS Benchmarking Database
The National CAHPS Benchmarking Database
(also referred to as the CAHPS Database) is the national
repository for data from CAHPS surveys. It includes 11 years of
data from the Health Plan Survey as well as three years of data from the Hospital Survey. A new component is being developed for the Clinician & Group Survey.
The CAHPS Database Online Reporting System is now available for viewing comparative results for the Health Plan Survey.
The CAHPS Connection
The CAHPS Connection is an occasional bulletin
designed to keep members of the CAHPS User Network informed
about CAHPS products and services.
The CAHPS Connection,
Previous issues of
the CAHPS Connection: