Tokyo / Osaka-Kobe / Nagoya / Sapporo / Fukuoka / Naha
The Embassy and all our Consulates are closed on both U.S. and Japanese holidays.
Special Closure Notice:
During the period Sept. 2–4, American Citizen Services at the U.S. Embassy in Tokyo and its Consulates will be closed on one or more days. For the exact dates of closure for each Mission Japan post, click here for details.
1-10-5 Akasaka
Minato-ku, Tokyo 107-8420
or
Unit 9800 Box 114
APO AP 96303-0114
Tel. | (03) 3224-5000 / DSN 224-5000 Switchboard |
Fax: | (03) (03)3224-5914 / DSN 224-5914 (all passport inquiries) |
Fax: | (03) 3224-5856 / DSN 224-5856 (all other non-visa inquiries) |
Click here for telephone numbers for U.S. visa information.
All services are provided by appointment only
Passports and Reports of Birth:
Monday through Friday, 8:45 a.m. - 12 noon and 2 p.m. - 4 p.m. (except Wednesday afternoons).
Please make an appointment online (Except for emergencies only)
Notarial Services
Monday through Friday, 8:45 a.m. - 12 noon.
Please make an appointment online (Except for emergencies only)
Federal Benefits Unit
Please call 03-3224-5000 to schedule your appointment.
The Tokyo Federal Benefits Unit has recently created a new email box exclusively for federal benefits matters. You can reach us anytime at FBU.Tokyo@ssa.gov.
We regret that we are unable to accept other ACS inquiries by e-mail.
Here are a map and directions to help you find us.
The Embassy helps Americans in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata, and Yamanashi.
Tel. (06) 6315-5900
Fax: (06) 6315-5914
Walk-in cases are from 9 a.m. until 12 noon, Monday through Friday. Routine services will be available 1:30 p.m. through 4 p.m. by appointment only. Please call to make an appointment.
Here are a map and directions to help you find us.
The Consulate in Osaka helps Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, Wakayama.
or PSC 556, Box 840 FPO AP 96386-0840
Tel. (098) 876-4211 / DSN 645-7323/5
Fax: (098) 876-4243
Walk-in hours for American Citizen Services are 8:30-11:30 a.m. and 1:30-3:00 p.m., Monday through Friday. The Consulate General is closed on U.S. and Japanese holidays.
We regret that we are unable to accept inquiries by e-mail.
Here is a map and directions to help you find us.
The Consulate in Naha helps Americans in Okinawa and the Amami Oshima Island group (which is the southern island group of Kagoshima Prefecture).
For emergency services, please contact the Consulate at the telephone numbers above.
Tel. (011) 641-1115
Fax: (011) 643-1283
We regret that we are unable to accept inquiries by e-mail.
All assistance is by appointment only; please call (011) 641-1115.
Here are a map and directions to help you find us.
The Consulate in Sapporo helps Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi.
Tel. (092) 751-9331
Fax: (092) 713-9222
We regret that we are unable to accept inquiries by e-mail.
All assistance is by appointment only; please call Tel. (092) 751-9331.
Here are a map and directions to help you find us.
The Consulate in Fukuoka helps Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi.
Nagoya International Center Bldg. 6th floor
1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001
Tel. (052) 581-4501
Fax (052) 581-3190
The Consulate in Nagoya helps Americans in Aichi, Gifu and Mie.
Here are a map and directions to help you find us.
Consulate Nagoya provides emergency consular services for Americans living in Central Japan. Routine services are provided by appointment only. Please contact (06) 6315-5912 for an appointment. If an appointment is not available, American residents may also receive service at the Consulate in Osaka. Many services, such as routine adult passport renewals, can be done by mail.
Do not mail passport applications to Nagoya; please mail them to the Consulate in Osaka.
Persons affiliated with U.S. Forces in Japan should first contact their base legal, personnel or family support offices. Many of the services we offer can be completed, or at least started, on base.