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Thursday, August 13, 2009
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Casey Coleman
Chief Information Officer
General Service Administration

Casey Coleman was named Chief Information Officer for U.S. General Services Administration effective September 2, 2007. As CIO, Ms. Coleman is responsible for aligning technology with GSA strategic business objectives. Her primary focus is leading and implementing the effective and efficient acquisition and management of information technology solutions across GSA. Ms. Coleman manages the Agency’s $550 million IT program, overseeing management, acquisition and integration of GSA information resources. Her oversight includes strategic planning, policy, capital planning, systems development, information security, and enterprise architecture. During her tenure, Ms. Coleman implemented an agency-wide infrastructure consolidation and standardization program incorporating ITIL principles and practices that resulted in significant cost savings and improvements to security and performance.

Ms. Coleman is active in the Federal IT community. She is President-elect of AFFIRM and the Government Chair of the 2009 Management of Change Conference. She is a frequent speaker to government and industry groups on the use of information technology to improve service and operations of the Federal government. In addition, Ms. Coleman writes two blogs: internal one aimed at her staff and an external blog. For more information, visit her blog Around the Corner at http://innovation.gsa.gov .

Previously, Ms. Coleman was appointed the Chief Information Officer for the U.S. General Services Administration’s Federal Acquisition Service (FAS). She was responsible for the delivery of information technology, management services and business applications to support the FAS. Prior to her designation as FAS CIO, Ms. Coleman served two years as the GSA Federal Technology Service CIO. She also headed the GSA Office of Citizen Services from June 2002 through July 2004, where she developed and successfully launched the USA Services government-wide citizen customer service program.

Ms. Coleman began her career at Lockheed Martin, where she spent several years in software and system engineering roles, developing onboard command and control systems for military systems employed during the Gulf War. She is known for her ability to implement organizational change and for using technology to achieve business and mission goals.

Ms. Coleman is a native Texan and graduated with honors from Texas A&M University with a bachelor's degree in computer science and a master’s degree in business administration and finance from the University of Texas at Arlington. She and her husband reside in Vienna, VA.