Charge Filing Procedures for the Cleveland Field Office

The Cleveland office's hours of operation are from 8:15 a.m. to 4:45 p.m. Monday through Friday. Walk-ins are taken 8:15 - Noon, and 1:30 to 3:30 each day. If you have an employment discrimination question or if you wish to file a charge, please call the EEOC National Contact Center toll-free at 1-800-669-4000 or 1-800-669-6820 (TTY). You may also write the office at 1240 E. 9th Street, Suite 3001, Cleveland, Ohio 44199.

It is advisable to contact the office to verify that EEOC has jurisdiction prior to scheduling an appointment prior to visiting the office to file a charge in person. In an effort to provide better customer service, EEOC staff may conduct either an interview in the EEOC office or a telephone interview. Although less time may be required, please allow at least 1 to 2 hours for an office visit. To avoid delay, please let the office know beforehand if you need special assistance, such as an interpreter, to file a charge.

Spanish speaking staff are available at the Cleveland Field Office.
Spanish Hotline, Linéa en Español 216-522-3181.

The Cleveland Field Office provides additional Intake services at the following locations:

Spanish American Committee
4407 Lorain Avenue
Cleveland, Ohio Every Wednesday, from 8:30 a.m. to 4:30 p.m.
Call (216) 961-2100 to schedule an appointment.

El Centro De Servicios Sociales, Inc.
1888 East 31st Street
Lorain, Ohio Every other Thursday.
Call (440) 277-8235 to schedule an appointment.

Youngstown Urban League
1350 Fifth Avenue, Suite 300
Youngstown, Ohio - every other Thursday, from 10:00 a.m. to 1:00 p.m.
Call (330) 744-4111 to schedule an appointment.

Individuals who are interested in filing charges of discrimination are initially screened by an EEOC representative to determine whether your employment experiences are covered by the laws EEOC enforces. You may also use our online assessment and complete a questionnaire to be sent or taken to our office. (Note: our online assessment will be unavailable each week for up to 30 minutes, Saturday evening or Sunday morning.) The EEOC representative will ask questions about your allegations, about the evidence available to support the allegations, and about jurisdiction (whether the charge is timely, and the employer, charging party and subject matter are covered under the statutes enforced by EEOC).

Our staff will advise you whether your employment concern is covered by EEOC. If it is not covered, you will be provided with information on where you might receive assistance. If covered by EEOC, you will be advised on the procedures for filing a charge of employment discrimination with EEOC.

When completing the questionnaire you should be prepared to provide the following information:

The name, address, and telephone number of the person filing the charge;
The name, address, and telephone number of the company, employment agency, or union that the charge is filed against, and the number of employees (or union members), if known;
A short description of the event(s) with supporting documentation (if any) which caused the person filing the charge to believe that his or her rights were violated;
The date(s) the event(s) took place;
The names, addresses, and telephone numbers of any witnesses;
Whether the individual has filed the same or similar charge with a state or local fair employment practice agency; and
The name, address, and telephone number of a person who always knows where to contact the person wishing to file a charge.

Please be sure to read our information on time limits for filing a charge.


Location & Hours Jurisdictional Area Filing A Charge Mediation Program Small Business Information Federal Sector Information Training and Outreach State and Local Agencies FOIA	Charge Filing Procedures for the Cleveland Field Office The Cleveland office's hours of operation are from 8:15 a.m. to 4:45 p.m. Monday through Friday. Walk-ins are taken 8:15 - Noon, and 1:30 to 3:30 each day. If you have an employment discrimination question or if you wish to file a charge, please call the EEOC National Contact Center toll-free at 1-800-669-4000 or 1-800-669-6820 (TTY). You may also write the office at 1240 E. 9th Street, Suite 3001, Cleveland, Ohio 44199. It is advisable to contact the office to verify that EEOC has jurisdiction prior to scheduling an appointment prior to visiting the office to file a charge in person. In an effort to provide better customer service, EEOC staff may conduct either an interview in the EEOC office or a telephone interview. Although less time may be required, please allow at least 1 to 2 hours for an office visit. To avoid delay, please let the office know beforehand if you need special assistance, such as an interpreter, to file a charge. Spanish speaking staff are available at the Cleveland Field Office. Spanish Hotline, Linéa en Español 216-522-3181. The Cleveland Field Office provides additional Intake services at the following locations: Spanish American Committee 4407 Lorain Avenue Cleveland, Ohio Every Wednesday, from 8:30 a.m. to 4:30 p.m. Call (216) 961-2100 to schedule an appointment. El Centro De Servicios Sociales, Inc. 1888 East 31st Street Lorain, Ohio Every other Thursday. Call (440) 277-8235 to schedule an appointment. Youngstown Urban League 1350 Fifth Avenue, Suite 300 Youngstown, Ohio - every other Thursday, from 10:00 a.m. to 1:00 p.m. Call (330) 744-4111 to schedule an appointment. Individuals who are interested in filing charges of discrimination are initially screened by an EEOC representative to determine whether your employment experiences are covered by the laws EEOC enforces. You may also use our online assessment and complete a questionnaire to be sent or taken to our office. (Note: our online assessment will be unavailable each week for up to 30 minutes, Saturday evening or Sunday morning.) The EEOC representative will ask questions about your allegations, about the evidence available to support the allegations, and about jurisdiction (whether the charge is timely, and the employer, charging party and subject matter are covered under the statutes enforced by EEOC). Our staff will advise you whether your employment concern is covered by EEOC. If it is not covered, you will be provided with information on where you might receive assistance. If covered by EEOC, you will be advised on the procedures for filing a charge of employment discrimination with EEOC. When completing the questionnaire you should be prepared to provide the following information: The name, address, and telephone number of the person filing the charge; The name, address, and telephone number of the company, employment agency, or union that the charge is filed against, and the number of employees (or union members), if known; A short description of the event(s) with supporting documentation (if any) which caused the person filing the charge to believe that his or her rights were violated; The date(s) the event(s) took place; The names, addresses, and telephone numbers of any witnesses; Whether the individual has filed the same or similar charge with a state or local fair employment practice agency; and The name, address, and telephone number of a person who always knows where to contact the person wishing to file a charge. Please be sure to read our information on time limits for filing a charge.