Questions about the Department (ED) or NCLB
Please see our frequently asked questions (preguntas y respuestas frecuentes).
Phone: 1-800-USA-LEARN (1-800-872-5327)
Spanish speakers available (se habla español)TTY: 1-800-437-0833
ED Phonebook and Organizational Directory
Use our electronic phonebook to find phone numbers and room numbers of ED staff, or call 1-800-872-5327 (202-401-2000 in the D.C. metropolitan area).
The ED Organizational Directory lists phone numbers, managers, and other information for ED offices.
PDF (670K) | Word (981K)Media Contacts
Reporters and education writers may contact the U.S. Department of Education press office by phone at (202) 401-1576 or by mail at U.S. Department of Education Press Office, 400 Maryland Avenue, SW, 7E-247, Washington, DC 20202.
Where ED is located
The Department is headquartered in Washington, D.C., where about 3,600 staff work in several buildings: Lyndon Baines Johnson Department of Education Building (which includes the Secretary's office), Regional Office Building 3, Potomac Center Plaza, Capitol Place, 1990 K Street, Union Center Plaza, and L'Enfant Plaza.
Another 1,400 staff work in ED's ten regional offices. These staff help represent ED's goals and views in their region, particularly in the areas of student financial assistance, civil rights enforcement, vocational rehabilitation services, and audits and investigations. Each regional office is headed by a Secretary's Regional Representative who serves as a liaison to state, local, and private education organizations and as a spokesperson for ED.
The Department's U.S. Postal Service mailing address is:
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202Federal Student Aid Payments
If you have a Direct Student Loan and are sending in a payment, do not use the address above. If your loan is in "good standing" (not in default), click here and use the address in Atlanta, GA. If your student loan is in default, please call 1-800-621-3115 to obtain the correct address.