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City, county and state consumer protection offices provide consumers with important services. They might mediate complaints,
conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote
strong consumer proctection legislation, provide educational materials and advocate in the consumer interest.
City and county consumer offices are familiar with local businesses and local ordinances and state laws. If there is no
local consumer office in your area, contact your state consumer office. State offices, sometimes in a separate department of
consumer affairs or the attorney general's or governor's office, are familiar with state laws and look for statewide
patterns of problems. Consumer protection offices in the U.S. territories also are included.
To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you
have or if complaint forms are provided.
Many offices distribute consumer materials specifically geared to state laws and local issues. Call to obtain available
educational information on your problem.
This list is arranged in alphabetical order by state name. State, county and city jurisdictions and TDD numbers are in
bold type.
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