Crisis & Emergency Risk Communication (CERC)
Spotlight on...
Pandemic Influenza Storybook
These first-person and family accounts provide an intimate, personal view of the 1918 pandemic that goes beyond the staggering statistics associated with the event and, thus, can help planners re-energize their efforts and fight preparedness fatigue and apathy. The stories related in the Pandemic Influenza Storybook will move you, some will make you laugh, but all serve as reminders of the primary reason why preparedness is so important ― saving human lives. Learn more ...
CERC Training Curricula & Tools
The CDC's training curricula brings the novice up to speed and helps the seasoned professional hone his or her skills in Crisis & Emergency Risk Communication. Learn more ...
Online Training
CERC Online. The course has been designed to serve those who will perform crisis and risk communication and media relations in the event of a public health emergency. Course book listed below.
CERC Online: Pandemic Influenza. The course has been designed to provide vital communication concepts and tools to assist in preparing for and responding to a severe influenza pandemic in the United States. Course book listed below.
In-person Training
One- to one-and-a-half-day class that focuses on information surrounding an intense public health emergency as well as the psychology of risk communication.
NEW!
Two-day Basic CERC/RiskSmart Certification Training
- When: October 27 and 28, 2009 from 9:00 a.m. to 5:00 p.m. each day
- Where: CDC's Roybal Campus in Atlanta, Georgia at the Global Communications Center, Building 19, Room 256/257
- Registration: HHS and CDC staff may register for the training in the HHS Learning Portal. All others, please register by sending an email to CERCinfo@cdc.gov.
- For more information see CERC/RiskSmart
(30K, 1 page)
Course Books
You may order course books for your local CERC training session. Send an email to CERCrequest@cdc.gov with your name, mailing address, organization, date, and location of your CERC training session. Limit 100 books per training session. There is no charge for CERC course books. All course books are 8x11 inches.
- Crisis and Emergency Risk Communication (1.7Mb, 277 pages)
The BASIC CERC course book is an introductory course on risk communication, issues management, and crisis or disaster communication.
- Leader Materials—By Leaders for Leaders (700K, 57 pages)
The LEADERS FOR LEADERS CERC course book gives leaders the tools they need to successfully communicate with the public, media, partners, and stakeholders during emergency public health events.
- Crisis and Emergency Risk Communication: Pandemic Influenza (6.4 Mb, 186 pages)
The PANDEMIC FLU CERC course book provides vital communication tools and concepts for preparing and responding to a pandemic influenza event in the United States. See also Pandemic Influenza Course for more information, including overview and objectives.
Quick Guides and Wallet Cards
- Quick Guides (185K, 1 page)
- Wallet Cards (150K, 1 page)
Best Practices
Contact Us
- Send questions about CERC to CERCinfo@cdc.gov
- Request materials at CERCrequest@cdc.gov. Orders will be completed in 3-4 weeks from the time of the request.
- Send email to Listserv@cdc.gov with NO subject in the header. Type the following command in body of the email: subscribe CERC your email address your full name
- Page last reviewed May 18, 2009
- Page last updated May 18, 2009
- Content source: CDC Office of Enterprise Communication
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