Warning:
HUD recommends that you do not bookmark the below
HCS log-in page to expedite future log-in attempts. We are aware that many agencies
that have attempted this have experienced difficulties logging in. Please return
to this page for all future log-ins to the HCS system.
Housing Counseling System
(HCS) is a real-time automated data web system to manage HUD's housing counseling
program by maintaining a current list of housing counseling agencies, collecting
client data, and providing performance reports. HCS is used everyday throughout
the year by both HUD personnel and the non-profit housing counseling agencies.
Agencies are responsible for their data in HCS and are required to validate their
information at least once every 90 days. Agency
information from HCS is used to produce the state-by-state lists of HUD-Approved
housing counseling agencies on HUD's web
site. and on the toll-free phone system. If the information on the web list
or toll-free phone system is not correct, make corrections in HCS and the updated
information will be posted the next day.
HCS
is currently under-going an enhancement to collect agency data automatically directly
from the agencies without having the data manually inputted in HCS as they do
now. Agencies will be required in FY08 to utilize a Client Management System (CMS)
of their choice to automate their counseling services, store their client data,
and interface correctly with CARS/HCS to automatically submit required information
to HUD. Visit the HUD web page, CMS
Requirement Guidance for more information and a list of compatible products.
All agencies participating in the HUD Housing Counseling program are require
to submit their quarterly performance reports on HUD-9902 document. Please see
these 9902
Frequently Asked Questions for more information.
NOTE: CMS transmission
requirements are temporarily postponed until further notice. All required data
entries will continue manually in HCS. Specific guidelines to the CMS requirements
will be posted on this web page and in emails.
HCS User Manual (ms-word.doc)
1.
Introduction 2. Getting
started 3. Agency 4.
GTR 5. Office
Manager 6. Program Manager
7. Reports
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