9-1-1 Call Centers/PSAPs

Priority Services

PSHSB will assist PSAPs with enrollment of critical communications circuits in the Telecommunications Services Priority (TSP) program, which provides for priority provisioning and restoration of essential telecommunications services. PSHSB will also assist PSAPs with requests for enrollment in Wireless Priority Service (WPS) and Government Emergency Telecommunications Service (GETS) . These programs are an important aspect of emergency communications planning, especially for those who rely on communications to respond to events and incidents on a daily basis.

Clearinghouse

The PSHSB Clearinghouse is dedicated to the collection, evaluation and dissemination of information for the public safety community. The Clearinghouse has a section of documents specifically tailored to the PSAP community, which includes best practices, emergency plans, and reference materials.

State Offices and Agencies of Emergency Management

A list of State Offices and Agencies of Emergency Management.

Emegency Medical Services - www.ems.gov

Guidelines and Operational Standard

These Emergency Planning Guidelines provide a framework for emergency preparedness which organizations can use to develop emergency communications plans.

This Operational Standard was developed by the National Emergency Number Association (NENA) to assist PSAPs.