SAMHSA.gov
The Substance Abuse & Mental Health Services Administration


Contact SHIN
Email: SHIN@samhsa.hhs.gov

Phone:  1-877-SAMHSA-7
(1-877-726-4727)
TTY:  1-800-487-4889
Fax:  240-221-4292

SAMHSA’s Health Information Network
P.O. Box 2345
Rockville, MD 20847-2345

Web Site: http://www.samhsa.gov/shin


SAMHSA Publications

SAMHSA Health Information Network (SHIN)

About Us

The SAMHSA Health Information Network (SHIN) includes the National Clearinghouse for Alcohol and Drug Information (NCADI) and the National Mental Health Information Center (NMHIC) .  SHIN connects the behavioral health workforce and the general public to the latest information on the prevention and treatment of mental and substance use disorders.

Background

In 2006, a review was conducted of the two Clearinghouses.  This included:

  • Operations and delivery systems,
  • Current content priorities, and
  • Recommendations for future improvements. 

As a result, we have undertaken a major effort to combine the operations of our two clearinghouses to better serve you. 

View the Clearinghouses Program Review Report (PDF).

Services

SHIN provides the following services to the public:

  • Contact Center -  Responds to nearly 50,000 individuals per month who are seeking information or treatment resources.  The Contact Center is available 24 hours a day, 7 days a week.  Trained information specialists (including Spanish-speaking staff) serve a wide range of audiences including the general public, substance abuse and mental health service providers, policymakers, researchers, and grantees through telephone, email, postal mail, fax, and in-person responses.
  • Publications Order Fulfillment – Manages the entire SAMHSA print and audiovisual inventory, which consists of more than 1,600 unique items and more than 28 million individual copies.  Warehouse staff fulfill approximately 18,000 publication orders per month.  This translates to an estimated 1.8 million individual publications distributed per month.
  • Web Site and Email Communications – Maintains and updates related Web sites, which receive approximately 1.5 million visits per month.  Manages SAMHSA’s eNetwork email distribution system, which reaches more than 17,000 subscribers, with approximately 50,000 opens (contacts) per month.

Contact SHIN

Email:  SHIN@samhsa.hhs.gov

Phone:  1-877-SAMHSA-7 (1-877-726-4727)
TTY:  1-800-487-4889
Fax:  240-221-4292

Mail:
SAMHSA’s Health Information Network
P.O. Box 2345
Rockville, MD 20847-2345

Web Site:  http://www.samhsa.gov/shin


Last Update: 9/24/2008