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FOR IMMEDIATE RELEASE
Wednesday, April 24, 2002
Contact: CMS Press Office
(202) 690-6145

HHS RELEASES QUALITY DATA ABOUT INDIVIDUAL NURSING HOMES
Pilot Project In Six States To Help Consumers Make Informed Health Decisions


HHS Secretary Tommy G. Thompson today released new quality data that give seniors and their families comparative information about local nursing homes' quality of care.

The six-state pilot project -- involving nursing homes serving Medicare and Medicaid beneficiaries in Colorado, Florida, Maryland, Ohio, Rhode Island and Washington -- is part of HHS' Nursing Home Quality Initiative to further improve the quality of care received by the 2.9 million Americans who live in nursing homes nationwide.

"A key step towards improving quality is getting consumers the information they need to make informed health care choices," said Secretary Thompson. "Later this year, we will begin reporting quality measures for nursing homes nationwide. By generating and publishing quality data, we are both helping consumers to make decisions that best meet their needs and creating market incentives for nursing homes to further improve quality."

Tomorrow, HHS' Centers for Medicare & Medicaid Services (CMS) will publish advertisements in 30 newspapers in the six states that include some of the quality data. The complete quality data, along with other information about individual nursing homes, are available at Medicare's consumer Web site, www.medicare.gov, and through Medicare's help line, 1-800-MEDICARE (1-800-633-4227).

HHS' Nursing Home Quality Initiative is a three-pronged effort:

"Improving the quality of care available in nursing homes is one of our top goals, and we are all in this together -- residents, families, homes, nurses, employees and patient advocates," CMS Administrator Tom Scully said. "Our first step is this pilot program for nursing homes. Next year we plan to expand our public education efforts to other health care providers."

The data for the pilot project involves nine measures of nursing home quality that were recommended by a broad-based steering committee of the National Quality Forum, an independent standard-setting organization representing public and private purchasers, consumers, providers and researchers.

The nine measures are designed to allow consumers and nursing homes to make an "apples-to-apples" comparison. The data have been risk-adjusted to take into account differences in certain health care needs of individual residents, allowing for a fairer comparison of nursing home performance. The measures indicate actions that nursing homes can take to improve care.

The quality measures fall into two categories -- six for chronic care patients (long-term stay residents) and three for post-acute care patients (short-term patients).

The measures for chronic care patients are:

The measures for post-acute care patients are:

As part of the initiative, Medicare's Quality Improvement Organizations (QIOs) will work with local nursing homes to improve quality of care. The QIOs are CMS contractors that perform these types of quality improvement initiatives. In the past, they have worked successfully with hospitals, physician offices, and, in some cases, nursing homes to improve quality. The QIOs will work closely with individual nursing homes to understand their environment and processes to develop effective systemic changes that will improve quality of care.

In addition, state and local long-term care ombudsmen will use the new data, along with other information and personal visits, to assist families in making informed decisions about placement in nursing homes. The ombudsmen are primarily volunteers who help nursing-home residents and their families on a daily basis and are trained and funded through HHS' Administration on Aging.

"Over the next few months of the pilot we'll be testing and tweaking the information to make sure that it is truly useful to consumers and helpful to the nursing homes in their efforts to improve the care they are providing to their residents," Scully said. "This is one of many tools, including visiting the nursing home and the other data on CMS' Web site, that consumers should use to help pick a home for a family member."

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Note: All HHS press releases, fact sheets and other press materials are available at www.hhs.gov/news.