Mail Management

Mail Management at HHS is managed by the Office of the Chief Information Officer (OCIO). The Federal Records Act of 1950 along with Federal Management Regulations issued by the General Services Administration (GSA) encourage agencies to develop and utilize efficient management procedures for their agency mail programs. The objective of the Mail Management Program at HHS is to ensure rapid handling and accurate delivery of mail throughout HHS at a minimum cost consistent with HHS mission requirements.

Within the OCIO a Department level Mail Manager is appointed to oversee the Mail Management Program. In support of the Department’s Mail Manager, each HHS operating division (OPDIV) appoints a Mail Manager to direct the Mail Management Program at the OPDIV level. The Department’s Mail Manager is Ms. Terry Nicolosi.