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| »» Purpose of this Site |
This website is a vehicle for complaints of radio interference in the 800 MHz
spectrum band. Public safety, critical infrastructure industries, and B/ILT 800
MHz licensees can use this site to submit a report to local wireless carriers
about a particular interference incident. Carriers operating within 5000 feet
of the reported interference will investigate, and those responsible for any
harmful interference will take action to resolve it.
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| »» Intended Audience |
This site was created to facilitate mitigation of interference
complaints, pursuant to the FCC 800 MHz Rebanding Report and Order. Only
authorized licensees operating in the 800 MHz band should use this form. In
line with the Report and Order, carriers will respond to complaints from public
safety organizations and critical infrastructure industries (CII) within 24
hours, and from other organizations within 48 hours.
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| »» What Information Should I Provide? |
The more information provided, the more swiftly carriers can
resolve interference. At the very least, your complaint must include:
The name, type, mailing address, and FCC licensing information of your
organization;
Your name, email address, and phone number(s);
The location where you experienced interference, including state, county, ZIP
Code, and street address or intersection
details;
The time or times during which interference was noticed;
A proposed time for a site meeting between you and the local carriers'
technicians.
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| »» What Happens After I Submit the
Form? |
All carriers operating in the general area of interference will
be notified and will contact you to acknowledge receipt of the complaint. Per
the FCC’s rules, those carriers will then determine whether they transmit
within 5000 feet of the interference. If so, they will send engineers to
measure their sites for interference. If it is determined that their site is
causing or contributing to interference, they will take steps to eliminate that
interference.
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