If you need to change your designation information or you do not see a specific company listed, please contact the FCC's Consumer and Governmental Affairs Bureau via
e-mail SECTION255_POC@fcc.gov to update or add the information.
The SECTION255_POC@fcc.gov mailbox should be used only to add/update
contact information for Manufacturers of Equipment and Service Providers.
If you encounter problems in contacting the company, please also contact the FCC at fccinfo@fcc.gov. We endeavor to keep this list as up to date as possible.
MANUFACTURERS OF EQUIPMENT:
(alphabetical by company)
- ACR Electronics
John F. Flood, VP Engineering
5757 Ravenswood Road
Ft. Lauderdale, Fl 33312
Tel 954-981-3333 Ext. 124; Fax 954-983-5087
E-mail jflood@acrelectronics.com
- Advanced American Telephones
Joseph Poon, Regulatory Compliance Manager
VTech Engineering Canada Ltd.
7671 Alderbridge Way, Suite 200
Richmond, B.C. Canada V6X 1Z9
Tel 604-273-5131, Ext 257; Fax 604-276-9137
E-mail josephpoon@vtech.ca
- Alcatel
Paul Kenefick, Senior Counsel, Regulatory Affairs
919 18th Street, NW
Washington, DC 20006
Tel 202-457-1922; Fax 202-457-1927
E-mail paul.kenefick@alcatel.com
- Apple Inc.
Mike Shebanek
Worldwide Product Marketing
1 Infinite Loop, Mailstop 303-4SW
Cupertino, CA 95014
Tel 408-974-1010
E-mail accessibility@apple.com
- AudioVox
Ms. Ann Boutcher
555 Wireless Boulevard
Hauppauge, NY 11788
E-mail aboutcher@audiovox.com
- Avaya, Inc.
Ken Keefe
1212 New York Avenue, NW, Suite 1212
Washington, DC 20005
Tel 202-378-2373; fax 202-378-5798
E-mail keefek@avaya.com
- Canon USA
Brian Honer
Canon Customer Relations
Canon Information Technology Services, Inc.
850 Greenbrier Circle
Chesapeake, VA 23320
Tel 757-579-7140; Fax 757-222-9010; TTY 1-866-251-37i52
- Cisco Systems, Inc.
Regulatory Affairs
170 West Tasman Drive, SJ-10/2
San Jose, CA 95134-1706
Tel 408-761-7478; Fax 408-526-4558
E-mail reg_affairs@cisco.com
- Classco Inc.
Manager Customer Services
99 Airport Road, PO Box 669
Concord, NH 03302-0669
Tel 603-225-2990 Ext 13; Fax 603-225-2998
E-mail: support@classco.com
- DiRad Technologies Inc.
Sean Silvernail,Interactive Telephone Voice/TTY Systems
14 Computer Drive East
Albany, NY 12205
Tel 518-438-6000 Ext 126; Fax 518-458-2782; TTY 518-459-6710
E-mail Sean@DiRAD.com
- Electric Lightwave, Inc.
Christanne R. Schey
180 South Clinton Ave.
Rochester, NY 14646
Tel 585-777-2778; Fax 585-423-0654
E-mail christanne_schey@frontiercorp.com
- Ericsson, Inc.
Stephen Hayes, Product Marketing Manager, Disability Rights
Ericsson Village
6300 Legacy Dr.
Plano, TX 75024
Tel 972-583-5773; Fax 801-409-6319; TTY 919- 472-7527
E-mail: stephen.hayes@ericsson.com
- Hewlett-Packard Company
Accessibility Program Office (Attn: Section 255)
20555 State Highway 249, Mail Stop 130702
Houston, TX 77070
Tel 888-259-5707
Customers using TTY can access customer support Monday through Friday (8 a.m. to 5 p.m. Central Time, excluding holidays) - phone 877-656-70588
E-mail: Ability@hp.com
- HTC Corporation
Brooks M. Larsen, Executive Director of Legal Affairs, Americas
HTC America, Inc.
13920 SE Eastgate Way, Suite 400
Bellevue, WA 98005
Tel 425-679-5349
E-mail: Brocks_Larsen@htc.com
- Iwatsu America, Inc.
Robert E. Chrostowski, Senior VP
70 Moonachie Avenue
Moonachie, NJ 07074
Tel 888-696-6393; Fax 201-935-6711
E-mail: Iwatsuaccessibility@iwatsu.com
- Kyocera Sanyo Telecom, Inc.
Mr. Manny Lata, Quality Control/Reverse Logistics Manager
21605 Plummer Street
Post Office Box 2329
Chatsworth, CA 91313-2329
Tel 818-701-4197; Fax 818-701-4192
E-mail Manny.Lata@Kyocera.com
- Kyocera Wireless Corporation
Robert Duncan, Manager, Customer Care
10300 Campus Point Drive #V220
San Diego, CA 92121
Tel 858-882-2000; Fax 858-882-1717; TTY 858-882-3858
E-mail: robertd@kyocera-wireless.com
HAC Point of Contact: C. K. Li, Directory of Regulatory Engineering
Tel: 858-882-3945
E-mail: cli@kyocera-wireless.com
- LG Electronics MobileComm U.S.A., Inc.
Alan K. Tse, General Counsel
Legal Department
10101 Old Grove Road
San Diego, CA 92131
Tel 858-635-5300; Fax 858-635-5378
E-mail: atse@lge.com
HAC Issues:
Daniel Kim
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
Tel 201-266-2420; Fax 201-816-2003
E-mail: dalhak@lge.com
- Lucent
Chairman's Executive Response Center
600 Mountain Avenue
Room 3A-312
Murray Hill, NJ 07974
Telephone: 908-508-8080, prompt # 9
Fax: 908-508-2576
E-mail: execoffice@lucent.com
- Microsoft Corporation
Laura Ruby, Program Manager, Regulatory & Industry Affairs Accessible Technology Group
One Microsoft Way
Redmond, WA 98052
Tel 425-705-7098; Fax 425-936-7329
E-mail: lruby@microsoft.com
- Mitel Networks, Inc.
Raymond Bradish
205 Van Buren Street, Suite 400
Herndon, VA 20170
Tel 703-736-3269; Fax 703-904-0568
E-mail ray_bradish@mitel.com
- Motorola
Katie Hanvey, Director
Global Government Affairs
Motorola Inc.
1455 Pennsylvania Avenue, N.W. Suite 900
Washington, DC 20004
Tel 202-371-6835; Fax 202-842-3578
E-mail: katie.hanvey@motorola.com
- NEC Corporation of America
Hailu Mengistu, Director, Product Engineering
6535 N. HWY 161
Irving, TX 75039
Tel 214-262-4270
E-mail hailu.mengistu@necam.com
- Nokia
David Dzumba, Senior Manager, Accessibility
Nokia
6000 Connection Drive
Irving, Texas 75039
Tel 469-231-3125
E-mail david.dzumba@nokia.com
- Nortel Networks
Danny M. Salinas
Leader, Global Environmental Directives & US Accessibility
Nortel Networks Global Operations Processes
4655 Great America Parkway
Santa Clara, CA 95054; Mail Stop P7902B04
Tel 408-495-0323 (ESN 265); Fax 408-495-2650 (ESN 265)
E-mail dsalinas@nortelnetworks.com
- Palm, Inc.
Product Compliance
M/S 21R11
950 W. Maude Avenue
Sunnyvale, CA 94085-2801
Tel 408-617-8304; Fax 408-617-0170
E-mail product.compliance@palm.com
Alternate E-mail address: manthos.economou@palm.com
- Panasonic Corporation of North America
Donald W. Szczepaniak, Director, Callcenter Operations
Panasonic Consumer Electronics Company
661 Independence Parkway
Chesapeake, VA 23320
Tel 800-211-PANA; Toll free TTY 877-833-8855
Website http://www.panasonic.com
E-mail: SzczepaniakD@us.panasonic.com
- Paradyne Corporation
Technical Support Center
8545 126th Avenue No.
Largo, Fl 33773
Tel 800-870-2221; Fax 727-530-2921
E-mail tscenter@paradyne.com
- RadioShack Corporation
Pat Loehr, Regulatory Affairs Manager
300 RadioShack Circle, Mail Stop WF4-136
Fort Worth, TX 76102
Tel 817-415-6221; Fax 817-415-9247
E-mail pat.loehr@radioshack.com
- RCN Telecom Services, Inc., RCN Telecom Services of Philadelphia, Inc.
RCN-BecoCom, LLC
Akela Green, Executive Resolution Specialist
105 Carnegie Center
Princeton, NJ 08540
Tel (609) 734-6165; Fax (609) 919-5476
E-mail akela.green@rcn.net
- RCN Telecom Services of Illinois, Inc.
Ray Kasman, Coordinator Legal/Regulatory Affairs
350 North Orleans Street, Suite 600
Chicago, IL 60654
Tel (312) 955-2519; Fax (312) 955-2114
E-mail ray.kasman@rcn.net
- REDCOM Laboratories, Inc.
Jerome S. Caplan, Director of Compliance and System Certification
One REDCOM Center
Victor, NY 14564
Tel 585-924-7550; Fax 585-924-6572
E-mail jcaplan@redcom.com
- Research in Motion Limited/RIM
Dave Dougall, Accessibility Program Manager
305 Phillip Street
Waterloo, ON N2L 3W8 Canada
Tel 519-888-7465 ext 75380; Fax 519-880-9428
E-mail: accessibility@rim.com
- Samsung Telecommunications America
Kendra Green, Manager, Regulatory Affairs
Samsung Telecommunications America
1301 E. Lookout Drive
Richardson, TX 75082
Tel 972-761-7123; Fax 972-761-7678
E-mail k.green@samsung.com
- Seren Innovations, Inc.
Tracee J. Holte, Regulatory Department
15 South 5th Street, Suite 500, Minneapolis, MN 55402
Tel 612-395-3500; Fax 612-395-3501
E-mail regulatory@seren.com
- Sharp Electronics
Wayne Myrick, National Manager, Product Safety
SharpPlaza, MS 13
Mahway, NJ 07430-2135
Tel 201-529-9299; Fax 201-529-9642;
E-mail wmyrick@sharpsec.com
- Siemens
Jacqueline Valenzuela
16745 W. Bernardo Drive, Suite 120
San Diego, CA 92117
Tel 858-521-3350; Fax 858-521-3436
E-mail: disability.access@siemens.com
- Skype Communications Sarl
Mr. Huey Tan
15 rue Notre Dame
L-2240 Luxembourg
Tel: +4420 8133 8398
E-mail: accessibility@skype.net
- Sony Ericsson Mobile Communications, Inc.
Steven Coston, Technical Manager, Regulatory Services
GSM Systems Engineering, Concepts & Technology
7001 Development Dr.
Research Triangle Park, NC 27709
Tel 919-472-7527; Fax 919-472-7451; TTY 919-472-7527
E-mail steve.coston@sonyericsson.com
- Sony
Ms. Pat Harrison, Manager, Executive Customer Affairs
680 Kinderkamack Road
Oradell, NJ 07649
Tel 201-986-3350; Fax 201-986-3306; TTY 877-662-7669
E-mail pat.harrision@am.sony.com
- Sorenson Communications, Inc.
Michael D. Maddix
Regulatory Affairs Manager
4192 South Riverboat Road
Salt Lake City, UT 84123
Tel 801-287-9400; Fax 801-287-9401
E-mail: mmaddix@sorenson.com
- Starpower Communications, LLC
Kim Finotti-Fuller, Supervisor
10000 Derekwood Lane
Lanham, MD 20706
Tel (301) 531-2890; Fax (301) 531-2017
E-mail kim.finotti-fuller@rcn.net
- Teledex LLC
Prashant V. Waknis, Engineering Manager
6311 San Ignacio Avenue
San Jose, CA 95119
Tel 408-574-2645; Fax 408-363-3136
E-mail prashantwaknis@teledex.com
- Thomson, Inc.
Manager – Consumer Relations
PO Box 1976
Indianapolis, IN 46206
Tel 1-800-448-0329; TTY 1-866-333-1241
E-mail tdd@rca.com
- Toshiba
Candice Fitzwilliam, Executive Assistant
TSD Accessibility
Telecommunications Systems Division, 9740 Irvine Blvd
Irvine, CA 92618-1697
Tel 949-462-7910; TTY 949-583-3592;
E-mail: TSDAccessibility@TAIS.TOSHIBA.COM
Web http://www.toshiba.com/taistsd/section255.htm
- Uniden America Corporation
HAC Issues Included
Mr. Victor Calderon, Customer Service Coordinator
4700 Amon Carter Blvd
Fort Worth, TX 76155
Tel 817-858-3885; TTY 800-874-9314; Fax 817-858-2720
E-mail: vcalderon@uniden.com
Any written communication from the Commission should be also sent to
Designated Agent: Mr. James Haynes
Uniden Engineering Services
PO Box 580, 181 N. Country Club Rd.
Lake City, SC 29560
- UTStarcom, Inc.
Howard Frisch, Director, North America
33 Wood Avenue South, 3rd Floor
Iselin, NJ 08830
Tel 732-767-6135; Fax 732-767-5274
E-mail hfrisch@utstar.com
Web http://www.utstar.com
- VTech Telecommunications Ltd.
Joseph Poon, Regulatory Compliance Manager
VTech Engineering Canada Ltd.
7671 Alderbridge Way, Suite 200
Richmond, B.C. Canada V6X 1Z9
Tel 604-273-5131, Ext 257; Fax 604-276-9137
E-mail josephpoon@vtech.ca
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