Effective Communication Monitoring and Coordination Services

ODHHS monitors and coordinates the provision of sign language interpreters, real-time captioners and assistive listening services. This service is not simply "scheduling". The coordination of effective communication services is a mechanism by which DHHAP maintains a continuous link with department branches and field offices during all interactions that they have with employees, clients, and constituents who are deaf, hard of hearing and late-deafened.
 
This link allows ODHHS to identify issues with policies, budgets, service needs and other areas where DHHAP or community services are needed. This link also provides direct assistance to agencies for meeting the auxiliary aids and services requirements of the ADA by providing interpreters, real-time captioners, and assistive listening equipment for their appointments, trainings, and other services being provided to their clients who are deaf , hard of hearing late-deafened.
 
DHHAP is also very active in developing effective communication services, particularly real-time captioning services,  through education, feedback, recruitment, monitoring and networking.

Request a Sign Language Interpreter/Real-time Captioner:

• On-line request form - Submit your request on-line for sign language interpreter and real-time captioning services.
   
  
• Fax form (pdf) - Download, print, fill-in and submit a request by Fax for sign language interpreter and real-time captioning services.
   
  
• DMAP Medical Provider Interpreter Verification Form (PDF)

How was our service?

Please let us know how we're doing by completing one of the evaluation forms, below:

• Effective Communication Service Evaluation (pdf) 
  
  
• ODHHS Coordination Evaluation (pdf) 
  
  Please print, complete and return the above forms to:

• Video Remote Interpreting Evaluation   (on-line form)