FTC Releases List of Top Consumer Complaints in 2008
The Federal Trade Commission released the list of top consumer
complaints received by the agency in 2008. The lis showed that for the ninth year in a row, identity theft was
the number one consumer complaint category. Of 1,223,370 complaints received in 2008, 313,982 - or 26
percent - were related to identity theft. The report states that credit card fraud was the most common form of
reported identity theft at 20 percent, followed by government documents/benefits fraud at 15 percent,
employment fraud at 15 percent, phone or utilities fraud at 13 percent, bank fraud at 11 percent and loan fraud
at four percent.
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