Ten Ways to Protect Yourself from Scams and Rip-Offs
According to a survey conducted in 2008 by the Consumer Federation of
America, the National Association of Consumer Agency Administrators (NACAA), and the North American
Consumer Protection Investigators, the top complaints that state and local consumer protection agencies
receive concern everyday transactions: car sales and repairs, home improvement work, credit and loans,
debt collection, retail sales, utility service, Internet sales, door-to-door and telemarketing sales, and apartment
rentals. In these tough economic times, it’s more important than ever to protect yourself from scams and rip-
offs and get the most for your money.
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