What, How, Why, and When?
There are two types of information that we may obtain about you or your visit to our website:
1. Personal Information: The only personal information that we obtain about you is that which you decide to give us by placing an order for our Catalog, ordering publications from our Catalog, or sending us an e-mail comment or question. To complete these transactions, you may supply the following types of information: name, mailing address, telephone number, credit card number, e-mail address, and publication preferences. We use this information to fulfill your order/request.
When we receive your order, we use the same secure systems for it that we use to process the thousands of other orders we receive each day. Our Pueblo distribution facility retains a copy of your order, with payment information, so that we can track and resolve any problems that may occur. On a regular basis, once the order is processed, we delete any payment information you've provided from our electronic records. We will retain your name and address so we can mail you a new Catalog in the future.
2. Visit Information: We use logfiles and cookies to gather information for two purposes:
* When you enter our site we collect and store in a logfile the following information about your visit:
- the name of the domain from which you access the Internet (i.e., aol.com, if you are connecting from an America Online account);
- the date and time you access our site; and
- the address of the web site from which you linked to our site.
- your browsing path on our site
This logfile information is used to determine how visitors use our site and how we can improve our services. We use this information to create summary statistics, which are used for web site planning and maintenance and to analyze system performance. This information tells us the number of visitors to the different sections of our site and helps us understand if our site is meeting the needs of our visitors. It contains no personal information and is used for statistical purposes only.
Under waiver from the Office of Management and Budget, we are permitted to use cookies to improve our visitors’ experience. At the current time, we are using cookies only in connection with the American Customer Satisfaction Index survey that is presented to some of our visitors on a random basis.
These cookies will:
- Block the repeated delivery of the survey either in the current visit or in any subsequent visit
- Record only that the visitor had the opportunity to answer the survey questions
- Expire 15 days after being set
- Reduce the burden on visitors to the site by avoiding repeated delivery of the pop-up survey
These cookies will NOT:
- Collect any information about the visitors
- Track the Web surfing activities of visitors
- Indicate whether a visitor answered any questions
- Link a particular visitor to any response or set of responses.
|
What Are
Cookies?
A cookie is a small text file that a web server places on a visitor's computer that recognizes when that user returns for another visit. It is in fact only data, not program code; it cannot erase or read information from the user's computer.
A user can clearly identify a cookie as being from a specific website that contains a randomly generated unique identifying number. This number is used solely to differentiate users, to determine if a visitor is returning to the site, and to use this information to retrieve the user's preferences within the website environment. The cookie would not be used to gather, store, or track any personal or identifying information about the user. In summary, a cookie cannot identify personally identifiable information about users, including their name or address.
Some people don’t like the idea of a Website gathering information about them and/or writing data to their computer. You can set your browser to warn you when a cookie is requested, and decide whether or not to accept. Be aware, though, that by rejecting a cookie some or all of the features available on the site may not function properly.
|
