Social Media and Web 2.0 in Government

What Is Social Media and Web 2.0?

Social Media and Web 2.0 are umbrella terms that define the various activities that integrate technology, social interaction, and content creation. Social media use the "wisdom of crowds" to connect information in a collaborative manner online. Through social media, individuals or collaborations of individuals create web content, organize content, edit or comment on content, combine content, and share content. Social media and Web 2.0 use uses many technologies and forms, including RSS and other syndicated web feeds, blogs, wikis, photo–sharing, video–sharing, podcasts, social networking, social bookmarking, mashups, widgets, virtual worlds, micro–blogs, and more.

• Overview: Government and Social Media Presentation
  (PDF, 7,019 KB, 3/2008, 71 pgs, requires Adobe Acrobat Reader)
• Barriers and Solutions to Implementing Social Media and Web 2.0 in Government Recommendations from leaders of the Federal Web Managers Council, December 2008
  (PDF, 55 KB, 12/2008, 4 pgs, requires Adobe Acrobat Reader)
• Examples of Agencies Using Online Content and Technology to Achieve Mission and Goals (PDF, 45KB, 5 pgs, November 2008, requires Adobe Acrobat Reader)
  
• Matrix of Web 2.0 Technology Tools and Government
  (PDF, 45 KB, 3/2008, 2 pgs, requires Adobe Acrobat Reader)
  
• Social Software and National Security: An Initial Net Assessment
  (PDF, 527.86 KB, 42 pgs, requires Adobe Acrobat Reader), this DoD research paper has applications and implications for the larger government community.

Some Forms of Social Media