If you would like more information about the National Bank Appeals Process, please contact Samuel P. Golden, Ombudsman, at:
Office of the Ombudsman
1301 McKinney Street, Suite 3400
Houston, TX 77010-3034
Telephone: (713) 336-4350
Fax: (713) 336-4351
The Office of the Comptroller of the Currency was created by Congress to
charter national banks, to oversee a nationwide system of banking institutions,
and to assure that national banks are safe and sound, competitive and
profitable, and capable of serving in the best possible manner the banking
needs of their customers.