Bureau of Human Resources
This bureau, directed by Keith Earley, serves as the agency's human resources office, including recruiting staff, administering employee benefits, labor relations, career management, and employee development programs.

Office of Equal Opportunity
This office, directed by Lynn E. Cousins handles a variety of programs and responsibilities designed to protect the rights of agency employees, including resolution of discrimination or similar types of complaints, and to increase the diversity of the agency workforce. In addition to addressing employee concerns, the office handles questions and complaints regarding nondiscrimination on the basis of disability in agency programs.

Public Affairs
Under the supervision of Anita J. Rogers, Public Affairs is responsible for preparing and distributing press releases and a variety of publications that provide information on the agency's benefit programs.

Congressional Inquiry
The Congressional Inquiry section, supervised by Carl Mende, is responsible for responding to all inquiries from congressional offices concerning constituents, benefit claims or applications filed with the agency.

Acquisition Management
The Division of Acquisition Management is supervised by Paul Ahern. This division has primary responsibility for managing the agency's procurement and contracting activities (including selection, award, administration, and close-out), telecommunications, and accountable property management.

Real Property Management
The Division of Real Property Management is supervised by Scott L. Rush. This division has primary responsibility for the operation and maintenance of the headquarters facility. The division is also responsible for managing the agency's mail, files and records storage, supply, and printing activities.