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Program Background Noise
and Loud Commercials

FCC
Consumer Facts


Background

Whether or not something is “too loud” is a judgment that varies with each listener. The decision is influenced by many factors like content and style, the speaker’s voice and tone, background sounds, and music.

The Federal Communications Commission (FCC) does not regulate the volume of programs or commercials. FCC rules limit the amount of power that a station can transmit and the peak level of the program material. Within these limitations, however, broadcasters and program producers have considerable latitude to vary the “loudness” of the program material.


Equipment That Helps

More television receivers are now equipped with circuits that are designed to stabilize loudness differences between programs and commercials. These functions usually need to be “enabled” or turned on through the television receiver’s “Set up/Audio” menu. The “Mute” button on TV remote controls is also useful to “blank” excessively loud audio. Manually controlling volume levels with the remote control remains the simplest approach to reducing excessive volume levels. In “high-end” equipment, such as home theater systems, some automatic devices may also help. They include:

  • Automatic Gain Control (AGC) Circuits raise the audio level if it is too low, and lower it if it is too high.

  • Audio Compressors can tone down loud sounds. Compressors can be adjusted to eliminate many of the negative effects of loudness.

  • Limiters and Peak Limiters can keep the audio level from exceeding a pre-determined level. Peak limiters are the simplest, least intrusive of all the automatic level control devices, but can introduce considerable distortion.

  • Audio Expanders increase the range of sound. An expander can restore sound to its normal range and also reduce noticeable background noise.

  • Audio Filters can “screen out” specific audio frequencies.

 

If You Have a Complaint 

Under most circumstances, it is in the interest of broadcasters to use equipment and procedures to avoid “loud” commercials and background noise. If you have a complaint about “loud” commercials and background noise, contact the station(s) involved. You should identify each message of concern by the sponsor or product’s name and by the date and time of the broadcast.

 

For More Information

For information about other telecommunications issues, visit the FCC’s Consumer & Governmental Affairs Bureau Web site at www.fcc.gov/cgb, or contact the FCC’s Consumer Center by e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, DC 20554.

 

For this or any other consumer publication in an accessible format
(electronic ASCII text, Braille, large print, or audio) please write or
call us at the address or phone number below, or send an e-mail to FCC504@fcc.gov.

To receive information on this and other FCC consumer topics through
the Commission's electronic subscriber service, visit
www.fcc.gov/cgb/contacts.

This document is for consumer education purposes only and is not
intended to affect any proceedings or cases involving this subject
matter or related issues.

10/29/08

FCC Logo Federal Communications Commission · Consumer & Governmental Affairs Bureau · 445 12th St. S.W. · Washington, DC 20554
1-888-CALL-FCC (1-888-225-5322)  ·  TTY: 1-888-TELL-FCC (1-888-835-5322)  · Fax: 1-866-418-0232  · www.fcc.gov/cgb/
last reviewed/updated on 10/29/08 


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