Our Customers
The Tennessee Valley Authority provides power to three main customer groups:
Distributors
There are 158 distributors — municipal utility companies and cooperatives — that resell TVA power to consumers. The municipal utilities make up the largest of block of TVA customers. Cooperatives are customer-owned companies, many of which were originally formed to bring electricity to the farthest reaches of the Valley. The two groups represent the wholesale base of TVA’s business, accounting for 85 percent of total revenue.
The Tennessee Valley Public Power Association (TVPPA) is a regional nonprofit service organization that represents the interests of consumer-owned electric utilities operating within TVA’s service area. TVPPA members include both municipal and electric cooperatives. TVPPA serves as an advocate for its members’ interests with the public, in the political process, and with TVA. Visit the TVPPA web site for more information on the individual power distributors.
Directly served customers
Fifty large industrial customers and eight federal installations buy TVA power directly. They represent 11 percent of TVA’s total revenue.
Off-system customers
Twelve surrounding utilities buy power from TVA on the interchange market. Sales to these utilities represent 4 percent of TVA’s total revenue.