Contact Us
TTB is committed to maintaining an open dialogue with the industry it serves and the public at large.
General Contacts
Questions? If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.
E-mail: |
ttbquestions@ttb.treas.gov |
Telephone: |
202-453-2000 |
U.S. Mail: |
Alcohol and Tobacco Tax and Trade Bureau
Public Information Officer
1310 G Street, NW.,
Suite 300
Washington, D.C. 20220 |
Use the TTB Organizational Directory to find the e-mail, phone number, and mailing addresses of offices and divisions located at TTB headquarters.
E-mail Response Policy
The Alcohol and Tobacco Tax and Trade Bureau will make every effort to respond in a timely manner to your inquiries.
Please be aware that e-mail is not a secure method of communication. Your personal information (Social Security Number, Employer Identification Number, etc.) is not protected or secure. If you are not comfortable transmitting personal information via e-mail, please identify the type of business that you would like to discuss, and let us know when and how we may contact you to obtain additional information.
Regional Contacts
National Revenue Center (NRC)
The NRC is the Bureau’s nexus of permit and tax collection activities.
Address: |
National Revenue Center
550 Main Street, Suite 8002
Cincinnati, Ohio 45202 |
General Telephone: |
(513) 684-3334 or
Toll-Free at 1-877-TTB-FAQS (1-877-882-3277) |
Federal Tax Stamp Question Line: |
(513) 684-2979
Toll-Free at 1-800-937-8864 |
A list of NRC E-mail Contacts provides you with e-mail addresses for questions related to a specific commodity or tax area.
Field Offices
TTB has field offices in several major U.S. cities, as well as Puerto Rico. The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.
Tax Audit Division : |
Use the TTB District Field Offices map to find the address of the TTB field office nearest you. |
Trade Investigations: |
Use the TID Contact Information page to find the phone numbers, addresses, and fax numbers of the Trade Investigations field offices. |
For all industry operations in Puerto Rico and the Virgin Islands, please contact:
Address: |
District Director (Investigations), Puerto Rico Operations
Suite 310
Torre Chardon
350 Chardon Avenue
San Juan, PR 00918 |
Telephone: |
787-766-5584 |
Fax: |
787-766-6426 |
Use the provided chart to guide you in selecting the appropriate office to contact.
Laboratories
- Beverage Alcohol Laboratory and Nonbeverage
Products Laboratory
Address: |
6000 Ammendale Road
Ammendale, Maryland 20705-1250 |
E-mail: |
laboratory@ttb.gov |
Fax: |
240-264-1496 |
Address: |
490 N. Wiget Lane
Walnut Creek, California 94598 |
E-mail: |
laboratory@ttb.gov |
Fax: |
925-280-3651 |
Use the Laboratory Directory to contact the laboratory directors directly.
Toll-Free Numbers
- Advertising, Labeling, and Formulation Customer Service Desk
1-866-927-ALFD (2533)
Please call this number for questions regarding advertising, labeling, and formulation.
- National Revenue Center
1-877-TTB-FAQS (1-877-882-3277)
Please call this number for general questions regarding permits, applications, claims, filing excise tax returns, and other tax collection activities.
- Federal Tax Stamp Question Line
1-800-937-8864
Please call this number with questions about the Federal Tax Stamp.
Other Contacts
Freedom of Information Act (FOIA)
Alcohol and Tobacco Tax and Trade Bureau
Freedom of Information Officer
1310 G Street, NW., Suite 200 East
Washington,D.C. 20220
Please visit our FOIA page for more information.
Public and Media Affairs
Art Resnick
1310 G Street NW
Washington, DC 20220
Office: (202) 453-2134
Fax: (202) 453-2311
Congressional Liaison
Thomas Hogue
1310 G Street NW
Washington, DC 20220
Office: (202) 453-2180
Fax: (202) 435-7279
Cell: (240) 744-2346
State Liaison
Forrest Chapman
8325 Horseshoe Drive
Lincoln, NE 68516
Phone/Fax: (402) 486-1774
Cell Phone: (402) 540-2611
Web Site Technical Contacts
Send questions or suggestions about our Web site to TTBWebmaster@ttb.gov.
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