Housing Counseling System (HCS)

Information by State  Print version   Related Information Agencies that require help should contact their HUD Homeownership Center (HOC) to obtain an ID and Password for login and assistance. LOGIN Housing Counseling System View Agencies on HUD'S Web List 9902 FAQs

Warning: HUD recommends that you do not bookmark the below HCS log-in page to expedite future log-in attempts. We are aware that many agencies that have attempted this have experienced difficulties logging in. Please return to this page for all future log-ins to the HCS system.

Housing Counseling System (HCS) is a real-time automated data web system to manage HUD's housing counseling program by maintaining a current list of housing counseling agencies, collecting client data, and providing performance reports. HCS is used everyday throughout the year by both HUD personnel and the non-profit housing counseling agencies. Agencies are responsible for their data in HCS and are required to validate their information at least once every 90 days.

Agency information from HCS is used to produce the state-by-state lists of HUD-Approved housing counseling agencies on HUD's web site. and on the toll-free phone system. If the information on the web list or toll-free phone system is not correct, make corrections in HCS and the updated information will be posted the next day.

HCS is currently under-going an enhancement to collect agency data automatically directly from the agencies without having the data manually inputted in HCS as they do now. Agencies will be required in FY08 to utilize a Client Management System (CMS) of their choice to automate their counseling services, store their client data, and interface correctly with CARS/HCS to automatically submit required information to HUD. Visit the HUD web page, CMS Requirement Guidance for more information and a list of compatible products.

All agencies participating in the HUD Housing Counseling program are require to submit their quarterly performance reports on HUD-9902 document. Please see these 9902 Frequently Asked Questions for more information.

NOTE: CMS transmission requirements are temporarily postponed until further notice. All required data entries will continue manually in HCS. Specific guidelines to the CMS requirements will be posted on this web page and in emails.

HCS User Manual (ms-word.doc)

1. Introduction
2. Getting started
3. Agency
4. GTR
5. Office Manager
6. Program Manager
7. Reports

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