Erie County Government - Official website of the Erie County, NY Government
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Note: Although this web site is fully accessible to all browsers and internet devices, it has been designed to utilize current web standards, and therefore appears quite differently in browsers that do not support current web standards.
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The Erie County Department of Mental Health Family Voices Network (FVN) / Single Point of Accountability (SPOA) is a process designed to identify, screen and assign Care Coordination and Wraparound Services to eligible high need/high risk children and youth with a serious emotional disturbance (SED) and/or behavioral disorder and their families. The SPOA process targets children and youth at risk and/or with history of hospitalization or out-of-home placement, with multi-system involvement or needs, with substantial functional impairments and/or psychiatric symptoms, and an unsuccessful history of interventions. The primary goals of FVN/SPOA include maintaining high risk/high need children in the community with their families, reducing out-of-home placements, facilitating the earlier return of children and youth already placed out-of-home, increasing access to community based services, utilizing an individualized care model with a strength-based approach and assuring active parent involvement at all levels of FVN/SPOA.
Erie County has developed one front door for home based community services for all children and families served by the Departments of Social Services, Mental Health and PINS/PINS Diversion from Juvenile Justice. Within this one door, staff from all three departments are co-located and work cooperatively and collaboratively to meet the needs of the children seeking services from the county. There are multiple ways that the needs of cross-system children and youth are being identified and addressed within this one door:
Family Voices Network of Erie County is a system of care for children/youth experiencing serious emotional, behavioral and/or social challenges. The mission is to provide comprehensive, coordinated, individualized, culturally competent and cost effective community based services that support the children/youth and their families in order to maintain them in their home and community. Care Coordination services are planned and delivered with a family driven, strength-based focus using the wraparound process which creates collaboration between the children/youth, their families and a team they select.
Target Population:
Referral Process:
For more information or to obtain a FVN/SPOA referral application, please visit the Family Voices Network website at: www.familyvoicesnetwork.org or you may call the Family Voices Network general number at (716) 858-1546.