Private Debt Collection Program |
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Private Debt Collection Update
On March 5, 2009, the Internal Revenue Service (IRS) announced that it would not be renewing contracts with two private debt collection agencies working with the IRS Private Debt Collection (PDC) program.
Taxpayer accounts previously assigned to private collection agencies have now been returned to the IRS.
Frequently Asked Questions about the Return of Taxpayer Accounts to the IRS
What should I do if a Private Collection Agency continues to contact me?
In the event that a collection agency purporting to be representing the IRS in a tax collection matter contacts you after July 17, 2009, please notify the IRS immediately by calling (866) 805-0024.
Who can I contact for more information about my account, or to report a concern?
The IRS is committed to providing top quality service to each taxpayer. General questions or inquiries may be directed to the IRS toll free at (800) 829-1040. Taxpayers with questions or concerns about their accounts returned by a collection agency may call (866) 805-0024. Questions about the PDC program may be directed via email to PDC@irs.gov..
In addition, should any taxpayer have a concern at any point in the collection process, they may contact the IRS Taxpayer Advocate Service (TAS) toll free at (877) 275-8271. More information on TAS can be found at the IRS Taxpayer Advocate Service.
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Page Last Reviewed or Updated: July 14, 2009