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Appendix D: Children's Bureau Training and Technical Assistance Network

National Child Welfare Resource Center for Organizational Improvement

Who We Are

The National Child Welfare Resource Center for Organizational Improvement strengthens and supports State and Tribal agencies committed to the welfare of children, youth, and families through training, technical assistance, and evaluation. The aim is to improve management and operations, bolster organizational capacity, promote service integration, and develop supervisory and management systems, resulting in improved outcomes for children and families.

The Center also coordinates, facilitates and evaluates onsite training and technical assistance across the network of seven National Resource Centers and AdoptUSKids. The Center facilitates the intake and assessment of State requests, assists in the development of work plans, and evaluates the impact of network services. States can contact the Center for assistance in identifying appropriate Centers to meet their technical assistance needs.

How We Can Help

The Center offers technical assistance, training, and publications to assist states in the areas of:

Strategic Planning
The Center can help States with all aspects of strategic planning, including developing CFSR Statewide Assessments and Program Improvement Plans (PIPs); assessing community needs and resources; developing and implementing comprehensive strategic plans across the State agency; integrating strategic plans; and developing annual progress and services reports.

Implementing Quality Improvement
The Center has experience developing quality improvement systems to monitor performance for both child welfare agencies and courts. Center staff can help train administrators and staff on how to develop and implement such systems and how to integrate CFSR requirements into quality improvement systems.

Evaluating Outcomes
Center staff can assist States with developing targeted performance outcomes, using outcome data, and making data-driven decisions at all agency levels.

Facilitating Stakeholder Involvement
The Center helps States develop collaborative strategies and involve stakeholder agencies in the CFSR process and other ongoing agency activities, particularly in the areas of domestic violence and substance abuse services, court and legal systems, and community programs. Staff also can help agencies work collaboratively with other community and public agencies to expand the array of targeted services for children and families.

Training Systems and Workforce Development
The Center helps State agencies assess and improve their comprehensive training systems for new and ongoing workers. The Center also helps States implement innovative strategies related to recruitment, retention and other workforce issues.

Teleconferences and Publications
The Center offers numerous, free teleconferences and publications to help States with organizational improvement and the CFSR process, including:

Teleconference Sessions

Print and Web Publications

Newsletters

For More Information

Address:Muskie School—USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Phone:(800) HELP KID or (207) 780-5810
Fax:(207) 780-5817
E-Mail:helpkids@usm.maine.edu
Web site:www.nrcoi.org
Contact:Peter Watson, Director

National Resource Center for Child Protective Services

Who We Are

The National Resource Center for Child Protective Services (NRCCPS) provides expert consultation, technical assistance and training in the area of child protective services (CPS). The NRCCPS helps to build the capacity of State, local, Tribal and other publicly administered or supported child welfare agencies to achieve safety, permanency, and well-being for children and families.

The specific focus of the National Resource Center for Child Protective Services is to develop and integrate policies and practices that improve the prevention, reporting, assessment and treatment of child abuse and neglect.

How We Can Help

The NRCCPS can help to build State, local and Tribal capacity through the following key activities:

Strengthening Programs to Improve Outcomes
The NRCCPS can help States identify and implement program improvement strategies at intake, investigation, assessment, case disposition, and case planning. Staff can assist with designing safety, risk, and family assessments, differential response approaches, and family reunification protocols for improved decision-making and outcome achievement.

CAPTA Requirements
NRCCPS is especially equipped to help States address the eligibility requirements for the CAPTA State grant, including the recent requirements resulting from the 2003 reauthorization.

SLO Support and Communication
The NRCCPS provides support to the State Liaison Officers through an annual survey of their needs, followed by teleconferences to provide training and information and an SLO newsletter that provides information on CAPTA, ASFA and ICWA implementation, challenges, and issues. NRCCPS also assists the Children's Bureau in planning an annual SLO conference to further build State capacity.

Collaboration and Coordination
The NRCCPS works as a member of the Children's Bureau Training and Technical Assistance Network. Collaboration includes working on technical assistance, training and other capacity building activities in collaboration with other National Resource Centers and AdoptUSKids and participating with the National Child Welfare Resource Center on Organizational Improvement on the evaluation NRCCPS services.

For More Information

Address:925 #4 Sixth Street NW
Albuquerque, New Mexico 87102
Phone:(505) 345-2444
Fax:(505) 345-2626
E-Mail:e-mail@nrccps.org
Web site:www.nrccps.org
Contact:Theresa Costello, Director
(505) 301-3105 mobile

Reed Holder, Coordinator of Communications and Quality Control
(303) 369-8008

National Child Welfare Resource Center on Legal and Judicial Issues

Who We Are

The National Child Welfare Resource Center on Legal and Judicial Issues (RCLJI) provides expertise to State and Tribal agencies and courts on legal and judicial aspects of child welfare. The Resource Center is dedicated to achieving safety, permanence and well-being for abused and neglected children through improved laws and judicial decision-making. Areas of focus include: permanency decision-making, adherence to ASFA and other federal laws, the court's role in the CFSR and child welfare reform, high quality legal representation for all parties, judicial and attorney workloads, quality assurance for courts and legal offices, effective forensic performance by agencies, the impact of ASFA on youth in the juvenile justice system, education needs of children in foster care, legal ethics, and the interplay of domestic violence and child welfare.

How We Can Help

RCLJI offers States the following assistance with their Child and Family Services Reviews (CFSR):

Collecting and Analyzing Data
RCLJI can help coordinate focus groups as a method of collecting data from judges, lawyers, and other stakeholders for the CFSR. Staff can also help analyze data the State is collecting to determine how effectively the courts are achieving safety, permanence, and well-being for children.

Legal and Judicial Issue Analysis
RCLJI staff can help by reviewing CFSR Statewide Assessments, final reports, and Program Improvement Plans (PIPs); identifying legal barriers to best practice; and recommending strategies to overcome barriers. RCLJI can also meet with the agency and/or court to help pinpoint underlying factors of legal system issues.

Promoting Stakeholder Involvement
The courts need to feel they are part of the child welfare system, and the agency needs to be able to approach and work with the courts. RCLJI can assist in making these connections and fostering a team attitude. Staff can help States identify and engage all the most appropriate legal system participants—including representatives of the Court Improvement Project—and help ensure they will stay involved throughout the process, from Statewide Assessment through implementation of the PIP.

Action Planning
In coordination with the National Resource Center on Organizational Improvement, RCLJI staff can meet with the agency and/or court to help develop specific, realistic strategies to address issues identified in the final report, such as case planning and quality assurance. This can happen before or after the creation of the PIP.

PIP Implementation
The Resource Center offers training and technical assistance tailored to your needs as determined by the PIP. Examples include:

Other Training and Technical Assistance
The Center has new workshops that may be helpful to States and Tribes in the CFSR process, including

For More Information

Address:740 15th Street, NW
Washington, DC 20005-1019
Phone:(800) 285-2221
Fax:(202) 662-1755
E-Mail:mark.hardin@staff.abanet.org
Web site:www.abanet.org/child/rclji
Contact:Mark Hardin, Director
Mimi Laver, Assistant Director
Jennifer Renne for TA requests
(202) 662-1731
rennej@staff.abanet.org

National Resource Center for Family-Centered Practice and Permanency Planning

Who We Are

The National Resource Center for Family-Centered Practice and Permanency Planning focuses on increasing the capacity and resources of the State, Tribal, and other publicly supported child welfare agencies to promote family-centered practices that support the safety, permanency, and well-being of children while meeting the needs of their families. The NRCFCPPP helps States and Tribes to implement strategies to expand knowledge, increase competencies, and change attitudes of child welfare professionals at all levels, with the goal of infusing family-centered principles and practices in their work with children, youth and families who enter the child welfare system. The NRCFCPPP builds states knowledge of foster care issues including placement stability and other foster care issues.

How We Can Help

On Site Training and Technical Assistance
The NRCFCPPP offers on site training and technical assistance to States, Territories, Tribes, and other publicly supported child welfare agencies on a wide range of issues which promote sustainable systemic reform in child welfare. The NRCFCPPP is particularly focused on working with states throughout all stages of the Child and Family Services Reviews (CFSRs), including the development and implementation of the States' Program Improvement Plan (PIP).

Sample areas of technical assistance include:

Information Services
The NRCFCPPP also offers information services to State, Tribal, and other publicly supported child welfare agencies to promote family-centered practices that support the safety, permanency, and well-being of children while meeting the needs of their families. Information is provided in the following formats:

For More Information

Address:Hunter College School of Social Work
129 East 79th Street, Suite 801
New York, NY 10021
Phone:(212) 452-7053
Fax:(212) 452-7475
E-Mail:gmallon@hunter.cuny.edu
Web site:www.nrcfcppp.org
Contact:Gerald P. Mallon, DSW, Executive Director

National Resource Center for Child Welfare Data and Technology

Who We Are

The National Resource Center for Child Welfare Data and Technology (NRC-CWDT) provides assistance to States to develop, implement, and improve effective case management and data collection systems and to use data to enable State child welfare agencies, courts and tribes to manage child welfare programs in order to improve outcomes for children and families. The NRC-CWDT provides technical assistance in the use of data to meet the reporting requirements of the Adoption and Foster Care Analysis and Reporting System (AFCARS) and to meet the goals of the Adoption and Safe Families Act, the Child and Family Services Reviews, and other Federal, State, and local legislative requirements, policies and initiatives. The Center, through our website and other means, also provides for the dissemination of best practices around automation issues such as the development and implementation of Statewide Automated Child Welfare Information Systems (SACWIS). NRC-CWDT, as a service of the Children's Bureau, helps States, Tribes and courts to assure the quality of data collected, provide staff at all levels with appropriate information, and build the capacity to use the information for decision-making in daily practice.

How We Can Help

The Center addresses a broad range of program and technical issues, including assisting States with their Child and Family Services Review (CFSR) process, Program Improvement Plans, Tribal and court child welfare issues, and other areas related to data and automation. Assistance may include:

Training
The Center provides training on data use and data management at all levels. This includes the development of customized training curricula and materials, the delivery of training to key staff, and training of trainers to promote system-wide improvements in understanding and using data in policy and practice.

Administrative Use of Data
Administrative staff may need to analyze and use data in planning, evaluation, and system improvement efforts and to respond to numerous stakeholder groups. Staff from the Center can assist States in developing their capacity to analyze data for administrative use.

AFCARS Toolkit
The AFCARS Toolkit, which is available on-line at www.nrccwdt.org or free of charge as a CD-ROM, provides links to key materials and documents related to the collection of quality adoption and foster care data that can be used to address policy development and program management issues at the State and Federal level.

AFCARS Assistance
The Center provides assistance around AFCARS, which can be tailored according to States' needs. This can entail a full Program Logic and/or Mapping Documentation Review or a more administrative level AFCARS Overview and Review of Federal Definitions and Policy Guidance.

Coordinating Peer Consultation
The Center can coordinate consultation among States with similar issues. This can take place through informal exchange of information or through a structured process involving on-site, facilitated meetings. More information about peer consultation can also be found on our website www.nrccwdt.org.

Supporting States in the CFSR Process
The Resource Center is able to help in a number of ways, including: preparation for and use of the State Data Profile; resolution of data sources, quality and interpretation related to outcome measures; evaluating enhancements required to information systems in the context of the PIP; and consultation on benchmarks and improvement measures during PIP development and implementation.

For More Information

Address:National Resource Center for Child Welfare Data and Technology
50 F Street, NW
6th Floor
Washington, DC 20001-2085
Phone:(877) 672-4829 (toll free)
Fax:(202) 737-3687
E-Mail:nrccwdt@cwla.org
Web site:www.nrccwdt.org

National Child Welfare Resource Center for Adoption

Who We Are

The National Child Welfare Resource Center for Adoption works with States, Tribes, and agencies to increase States' capacity in adoption. We work to improve the effectiveness and quality of adoption and post-adoption services provided to children and their families.

How We Can Help

The Center is available to partner with States, Tribes, and other members of the Children's Bureaus' Training and Technical Assistance Network to work with staff and stakeholders in all phases of their Child and Family Services Review (CFSR) process. We help to identify strengths, needs, and actions that can be taken to improve outcomes for children. Assistance includes:

Analyzing Adoption and Permanency Options
The Center will review CFSR Statewide Assessments, Final Reports, and Program Improvement Plans (PIPs). The Center will also provide feedback on how it might provide technical assistance, training, tools, and materials to help States and Tribes plan and implement changes in practice, programs, policies, and systems to ensure timely adoption or other permanent family connections for children and youth.

Exploring Systemic Factors
The Center will assist States and Tribes in exploring how all systemic factors effect timely permanency, especially adoption.

Increasing Cultural Competence
Children of color are disproportionately represented in the child welfare system and among those waiting to be adopted. Center staff can help States reach out to communities of color to increase adoptions of children from those communities. Using a community-based approach, the Center will help States design programs to build relationships in communities to better address the needs of children and families of color.

The Center also has experience helping States work to fully implement the Multi-Ethnic Placement Act and Interethnic Placement Act and achieve adoptions in the context of Tribal traditions and the Indian Child Welfare Act.

Promoting Stakeholder Involvement
The Center can help States and Tribes work more effectively with other teams and systems of service (child protective services, intake, foster care, mental health, schools, etc.) to achieve timely adoptions.

Training and Technical Assistance
The Center can provide training and technical assistance at any point in the CFSR process to enhance practice, knowledge, skills, and abilities and improve adoption program planning. Some areas of technical assistance include:

Curricula are available on assessment and preparation of children and families for adoption, cultural competency in child welfare, and adoption support and preservation services.

For More Information

Address:Spaulding for Children
16250 Northland Drive
Suite 120
Southfield, MI 48075
Phone:(248) 443-0306
Fax:(248) 443-7099
E-Mail:nrc@nrcadoption.org
Web site:www.nrcadoption.org
Contact:Natalie Lyons, Director

National Child Welfare Resource Center for Youth Development

Who We Are

The National Child Welfare Resource Center for Youth Development (NCWRCYD) increases the capacity and resources of States and Tribes to help youth in care meet the goals of safety, permanence, and well-being. The Center can help States incorporate youth into all areas of programs and services, implement services that address legislative requirements, and prepare for Child and Family Services Review (CFSR) and Program Improvement Plan (PIP) development and implementation. The Center bases its technical assistance and training around four core principles: youth development, collaboration, cultural competence, and permanent connections.

How We Can Help

Center staff can provide States with the following assistance in their CFSRs:

Promoting Stakeholder Involvement
NCWRCYD has worked successfully with both States and Tribes to bring stakeholders together in an environment that promotes constructive dialogue. NCWRCYD can:

Technical Assistance and Training
The Center facilitates systemic change by providing technical assistance (TA) prior to and concurrent with training activities. TA sessions are designed to assist program and administrative staff with implementing and managing necessary change.

Technical assistance activities may include:

The NCWRCYD offers a variety of trainings for states, tribes and other providers that focus on both organizational and skill development. The Center can modify training to meet an organization's needs in any of the following areas:

Information Services
NCWRCYD regularly gathers, analyzes, and disseminates information on services and practices relevant to youth. NCWRCYD communicates with State Independent Living Coordinators and other professionals to stay current with trends, programs and policies. Resources include:

For More Information

Address:4502 East 41st Street
Building 4W
Tulsa, OK 74135
Phone:(918) 660-3700
Fax:(918) 660-3737
E-Mail:pcorreia@ou.edu
Web site:www.nrcys.ou.edu/nrcyd/
Contact:Peter R. Correia III, Director

The Collaboration to AdoptUsKids

Who We Are

The Children's Bureau AdoptUsKids initiative is designed to find and support foster and adoptive families for waiting children by providing new and enhanced recruitment tools and training and technical assistance (T/TA) to States and Tribes.

How We Can Help

In collaboration with the ACF Regional Offices and the Children's Bureau, AdoptUsKids provides T/TA to help States and Tribes achieve their Title IV-B Child and Family Service Plan requirements and Title IV-E Child and Family Service Review (CFSR) targets on issues that pertain to the development and implementation of quality recruitment and retention services for foster and adoptive families.

Training and Technical Assistance Service Goals

Supporting the CFSR Process

Providing Training/Consultation to Support Agencies

Current areas of specific training expertise include:

Maintaining a Web Site and Photolisting

The partnership also maintains the AdoptUsKids Web site (www.adoptuskids.org). The Web site is the first Federal online photolisting service for children waiting to be adopted from foster care.

Additional Components of AdoptUSKids

For More Information

Address:8015 Corporate Drive, Suite C
Baltimore, MD 21236
Phone:(888) 200-4005 or (410) 933-5700
Fax:(410) 933-5716
E-Mail:info@adoptuskids.org
Web site:www.adoptuskids.org
Contact:Barbara Holtan, Project Director
Melody Roe, Director—The Adoption Exchange Education Center & T/TA for AdoptUSKids (303-755-4756 x241)

National Center on Substance Abuse and Child Welfare

Who We Are

The National Center on Substance Abuse and Child Welfare (NCSACW) is a service of the Department of Health and Human Services' Substance Abuse and Mental Health Services Administration, Center for Substance Abuse Treatment and the Administration for Children and Families, Children's Bureau Office on Child Abuse and Neglect.

How We Can Help

NCSACW works to develop knowledge and provide technical assistance (TA) to Federal, State and local agencies and Tribes to improve outcomes for families with substance use disorders in the child welfare and family court systems.

Technical Assistance
NCSACW helps develop cross-system partnerships and practice changes to address the issues of substance use disorders among families in the child welfare system. All requests for TA are coordinated with CSAT and ACF. A limited amount of on-site TA is provided at no charge based on availability and application process. Areas of TA include:

Information Gathering and Dissemination
NCSACW staff maintain an extensive library of resources on the intersection of alcohol and other drug, child welfare/Tribal child welfare, and family court systems.

Web-Based Services and Tutorials
A NCSACW website, www.ncsacw.samhsa.gov, is available to provide a wide range of on-line resources. In addition, NCSACW is developing a series of four online tutorials:

Biennial Conference
NCSACW conducts a biennial national conference. The second National Conference on Substance Abuse, Child Welfare and the Dependency Courts will be held in October 2006.

For More Information

Address:4940 Irvine Boulevard
Suite 202
Irvine, CA 92620
Phone:(714) 505-3525
Fax:(714) 505-3626
E-Mail:ncsacw@samhsa.gov
Web site:www.ncsacw.samhsa.gov
Contact:Nancy K. Young, Director
Lani Daly, TA Coordinator

National Abandoned Infants Assistance Resource Center

Who We Are

The National Abandoned Infants Assistance (AIA) Resource Center's mission is to enhance the quality of social and health services delivered to abandoned children and those at risk of abandonment due to the presence of drugs and/or HIV in the family. The Center seeks to achieve these ends by providing training, information, and resources to service providers who assist these children and their families.

How We Can Help

The Resource Center provides training and information to professionals on a wide range of issues, particularly as they relate to the safety, well-being, and permanence of children.

Training
The Center sponsors an annual telephone seminar series on child welfare issues. These are structured, interactive phone conferences with guest presenters. Recent seminars include:

Conferences
The Resource Center hosts annual national conferences. Recent topics include:

Online Database of Trainers
The Center provides an online database of trainers who specialize in topics such as:

Detailed information is available for each trainer (e.g., bios, vitae, contact information, and areas of expertise).

Online Database of Conferences
The Center provides an online database of national child welfare conferences.

Materials Development
The Resource Center disseminates a biannual theme-based newsletter, fact sheets, videos, and directories. Examples include:

Newsletter—The Source:

Fact Sheets:

Reports:

Research and Resource Development
The Center examines emerging issues and explores practice and policy implications by conducting research and consulting with technical expert groups. Results are released in the form of monographs. Topics include:

Individualized Information Searches
The Center provides links to literature, statistics, and relevant referrals on a broad variety of topics related to its mission.

For More Information

Address:University of California, Berkeley
School of Social Welfare
1950 Addison Street, Suite 104 # 7402
Berkeley, CA 94720-7402
Phone:(510) 643-8390
Fax:(510) 643-7019
E-Mail:aia@berkeley.edu
Web site:aia.berkeley.edu
Contact:Jeanne Pietrzak, Director

National Resource Center for Community-Based Child Abuse Prevention Programs (FRIENDS)

Who We Are

The National Resource Center for Community-Based Child Abuse Prevention Programs (FRIENDS) is a service of the Children's Bureau, Office on Child Abuse and Neglect. FRIENDS (Family Resource, Information, Education and Network Development Services) provides technical assistance to Federal grantee agencies implementing the Community-Based Grants for the Prevention of Child Abuse and Neglect, under the Keeping Children and Families Safe Act of 2003.

The purpose of FRIENDS' work is to build the capacity of States and communities to prevent child abuse and neglect and strengthen and support families.

How We Can Help

FRIENDS' current areas of expertise that may be of use to States in the course of their Child and Family Services Review (CFSR) process include:

Onsite and Telephone Technical Assistance
As they strive to improve child welfare systems, States are using family support strategies to improve family functioning and keep families from entering the child welfare system in the first place. FRIENDS offers knowledge and expertise in the implementation of family support strategies in a variety of settings and for many purposes. FRIENDS staff can provide State lead agencies with assistance in the following areas as they implement their Program Improvement Plans:

Promoting Stakeholder Involvement and Investment in the Public Child Welfare System
Community and consumer consultation is necessary to assess the needs, capacities, gaps, and service development approaches needed within diverse communities. FRIENDS has developed successful strategies and tools to work with parents and can assist States in identifying successful practices for community consultation. From the CFSR Statewide Assessment, to the Onsite Review and the ensuing Program Improvement Plan, FRIENDS can assist States in utilizing their CBCAP statewide child abuse prevention networks, comprised of service providers, parents, advocacy groups, and consumers of services, to carry out ongoing consultation with stakeholders of the child welfare system at all stages of the CFSR process.

For More Information

Address:800 Eastowne Drive, Suite 105
Chapel Hill, NC 27514
Phone:(919) 490-5577 x 222
Fax:(919) 490-4905
E-Mail:lbaker3@nc.rr.com
Web site:www.friendsnrc.org
Contact:Linda Baker, Program Director
(919) 768-0162


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