U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Our management development faculty works with executives like you every day, and we know which problems are most current and urgent, are chronic, and may lie just over your horizon. To help you dispatch these unique impediments to high performance, we have created a selection of Specialized Skills courses. You can’t avoid team member disputes, but we can teach you to resolve them gracefully and positively. Crises are inevitable; let us help you prepare for them and acquire the strength and agility to lead your team through them. Our facilitators understand the Federal Government, and they will share proven, successful ideas to reorient your agency into alignment with these mandated initiatives. The courses can help you keep up with the most recent developments in information technology or assemble a battery of techniques to manage your projects more efficiently. You will have almost 40 years of experience supporting you, sympathetic and insightful coaches beside you, and innovative planners paving the way to your successful future.

• Conflict Resolution Skills: Effective Approaches to Difficult People, Difficult Conversations
• Crisis Leadership Workshop
• Developing Customer-Focused Organizations
• Effective Writing (formerly: Leading with the Written Word)
• Leadership for Information Technology
• Project Management Principles