The U.S. Equal Employment Opportunity Commission

Defense Finance and Accounting Service (DFAS)

Permanent Workforce:  11,976   Temporary Workforce:  473    Total Workforce:   12,449

Workforce Composition

 

 

 
Total #
 
Men
 
Women
 
Hispanic
or
Latino
 
White
 
Black
or
African American
 
Asian
Native Hawaiian/
Other Pacific Islander
American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 11,976 37.83% 62.17% 3.60% 70.18% 21.99% 3.07% 0.18% 0.79% 0.19% 2.08%
Major Occupations:

 

 

 

 

 

 

 

 

 

 

 

ACCOUNTING TECHNICIAN

3,893 29.87% 70.13% 2.31% 73.00% 19.60% 3.85% 0.23% 0.82% 0.18% 2.26%
ACCOUNTING

2,321 42.22% 57.78% 3.83% 74.41% 16.85% 3.88% 0.13% 0.65% 0.26% 1.68%
FINANCIAL ADMINISTRATION AND PROGRAM

1,970 41.93% 58.07% 4.62% 72.03% 20.20% 2.03% 0.15% 0.81% 0.15% 0.96%
GS-14 and GS-15* 186 54.84% 45.16% 2.69% 79.57% 15.59% 2.15% 0.00% 0.00% 0.00% 2.15%
Senior Pay Level* 25 64.00% 36.00% 0.00% 96.00% 4.00% 0.00% 0.00% 0.00% 0.00% 0.00%
SES 25 64.00% 36.00% 0.00% 96.00% 4.00% 0.00% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Managers 163 31.90% 68.10% 3.07% 70.55% 17.18% 7.98% 0.61% 0.61% 0.00% 2.45%
Mid-Level Officials/ Managers 232 54.74% 45.26% 4.31% 79.74% 12.50% 3.45% 0.00% 0.00% 0.00% 1.29%
Senior-Level Officials/ Managers 43 60.47% 39.53% 0.00% 97.67% 2.33% 0.00% 0.00% 0.00% 0.00% 2.33%

*Does not include pay-banded employees

Targeted Disabilities

DFAS employed 253 Individuals with Targeted Disabilities in FY 2007, which was 2.03% of its total work force.  This represents a decrease of 8 employees from FY 2006 and a decrease of 30 employees since FY 2003.  The participation rate for FY 2006 was 1.99% and for FY 2003 was 2.08%.  Over the 5-year period DFAS had a net decrease of 0.05% in employees with targeted disabilities.

EEO Complaint Processing

I.  Counseling

DFAS timely processed 98.6% of the 147 pre-complaint counselings (without remands) completed in FY 2007.

II.  Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Age; (2) Reprisal; and (3) Disability (Physical).  Of the 68 complaints filed at DFAS, 15 contained allegations of race (Black) discrimination, 7 contained allegations of race (White) discrimination, 1 contained allegations of race (Asian) discrimination, 1 contained allegations of race (American Indian/Alaska Native) discrimination, 9 contained allegations of color discrimination and 37 contained allegations of disability discrimination.

III.  Complaint Processing Times

Of the 36 completed investigations, 80.6% were timely.  DFAS' average time for completing an investigation was 167 days.  Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 93 days.

DFAS’ average processing time for all complaint closures increased from 506 days in FY 2006 to 555 days in FY 2007.  The government-wide average was 355 days.

IV.  Costs

DFAS agreed to pay $5,128 for 32 pre-complaint settlements, of which 6 were monetary settlements averaging $854.  DFAS expended a total of $320,004 for 36 complaint investigations, for an average expenditure of $8,889.

DFAS agreed to pay a total of $116,506 for 11 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $10,591.


Outcome of Counselings Completed in FY 2007
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 97 50 147
Settlements 2 2.1% 30 60% 32 21.8%
Withdrawals or No Complaints Filed 42 43.3% 0 0% 42 28.6%
Complaints Filed* 64 43.5%
Decision to File Complaint Pending at End of Fiscal Year 9 6.1%

*Includes only complaints filed in FY 2007 where counseling was also completed during FY 2007.

Agency Use of ADR for EEO Dispute Resolution in FY 2007
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 147 65
Total Number Offered ADR 80 9
ADR Offer Rate* 54.4% 13.9%
ADR Participation Rate* 34% 10.8%
Total ADR Settlements 30 5
Total ADR Settlements Amount $4,578.32 $18,250.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2007
Total # # Timely % Timely FY 2006 APD* FY 2007 APD % Change
All Pre-Complaint Counselings (minus remands) 147 145 98.6%
All Investigations 36 29 80.6% 196 167 -14.8%
All Complaint Closures 65 506 555 9.7%
Merit Decisions (no AJ) 15 10 66.7% 317 296 -6.6%
Dismissal Decisions (no AJ) 12 71 26 -63.4%

*APD = Average Processing Days

Outcomes of Complaints in FY 2007
Complaint
Closures
Final Agency
Decision (no AJ
Decision)
Final Order (AJ
Decision Fully
Implemented)
Final Order (AJ
Decision Not Fully
Implemented)
# % # % # % # %
Total Complaints Filed 68
Total Closures 65
Settlements 9 13.9%
Withdrawals 7 10.8%
Total Final Agency Actions 49 75.4% 27 55.1% 22 44.9% 0 0%
Dismissals 12  24.5% 12 100% 0 0% 0 0%
Merit Decisions 37  75.5% 15 40.5% 22 59.5% 0 0%
Finding Discrimination 2  5.4% 1 50% 1 50% 0 0%
Finding No Discrimination 35  94.6% 14 40% 21 60% 0 0%

This page was last modified on August 19, 2008.

Home Return to Home Page