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Agency for Healthcare Research Quality www.ahrq.gov
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Child Health Extramural Research by State and Country

Arizona

Principal Investigator: Burdick, Twila
Title: Banner Health/Arizona State University Partnership for Emergency Department (ED) Patient Safety*
Institution: Banner Health, Phoenix, AZ
E-mail: twila.burdick@bannerhealth.com
Project Dates: 07/01/05-06/30/07
Project No.: U18 HS15921
Summary: This aim of this project is to reduce waits, inefficiencies, and ultimately patient risk in EDs throughout Banner Health by implementing a patient safety practice called "Door-to-Doc" (D2D). D2D reorganizes patient flow in the ED and improves the response time between patient arrival and the initiation of care for treat-and-release patients as well as for those who need to be admitted as inpatients.

Researchers will:

  1. Monitor and refine D2D in eight Banner hospital EDs.
  2. Collect and evaluate the impact of D2D as a safe practice at each Banner ED.
  3. Use a variety of tools to determine the size and business parameters within which D2D best operates.
  4. Develop training aids, teaching methods, learning assessments and monitoring aids to help hospital staff use D2D successfully.

The racial/ethnic minority populations included in this study are American Indian/Alaska Native, Asian, Native Hawaiian or other Pacific Islander, Black/African American and Hispanic/Latino.


*Project includes children or children's health care issues but does not focus exclusively on children.


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