Q&A's  > Paper Check Conversion

Questions & Answers

PAPER CHECK CONVERSION

A: The Paper Check Conversion System (PCC) is a process for converting checks into electronic fund transfers. When you mail a completed, signed check for registration fees, the information from your check is scanned into the PCC computer and used to generate an electronic transfer of funds from your account. You will not receive your original check back from your financial institution. For security reasons we will destroy your original check, but we will keep a copy for record keeping purposes. By presenting your completed and signed check to us you authorize the conversion of your check into an electronic transaction in this manner

A: The electronic transfer of funds from your account will occur within 24 hours. Therefore, you should be sure that you have sufficient funds in your account to process the transaction. If you do not have sufficient funds, we may initiate the transaction again up to two times

A: The electronic transfer of funds will be reflected on your account statement. The transaction may be recorded in a different place on your statement than where your checks normally appear, such as under "other withdrawals" or other transactions. The name of the check cashing location should be indicated on the account statement.

A: You have protections under Federal law for an unauthorized electronic fund transfer from your account. You should contact your financial institution immediately if you believe that the transaction reported on your account statement was not properly authorized or is otherwise incorrect.

A: In rare instances, an electronic funds transfer cannot be processed for technical reasons. In these cases, we will use the stored check information to create a paper version of the original check, which we will present to the financial institution for payment.

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