• Cultural Competency
  The OMS is responsible for ensuring that cultural competence is embedded into all facets of the department. Foster the understanding of society as a “mosaic” rather than a “melting pot”, thereby honoring and celebrating the diversity within California.

• Community Engagement
  The OMS makes every effort to dialogue with community partners, community leaders, and community members. The OMS is committed to supporting the growth of “Community Defined Evidence” through which new strategies, approaches, and interventions defined by individual communities can be identified and supported to achieve a higher level of evidence.
  
  Community Defined Evidence is defined as a set of practices that communities have used and determined to yield positive results as determined by community consensus over time and which may or may not have been measured empirically but have reached a level of acceptance by the community (Ken Martinez, Psy.D., El Boletin, Fall/Winter 2008, p.9).
  
  
• Cultural Competence Plans
  In 1998, California was the first state to require all counties to develop cultural competence plans as a tool to assess disparities and identify strategies for addressing those disparities.
  
  The OMS is responsible for developing and implementing the Cultural Competence Plan Requirements (CCPR). The CCPR requires counties to identify, analyze, and report disparities in mental health services for unserved and underserved communities and to develop strategies to address these disparities. The OMS reviews each plan and provides feedback to county mental health departments.
  
  
• MHSA Plan Reviews
  The 2004 passage of Mental Health Services Act (MHSA) was a major new investment in mental health system.  The OMS took an active role, in partnership with the Cultural Competence Advisory Committee (CCAC), to integrate and embed cultural and linguistic competence requirements into each of the five major components of the MHSA to address disparities and respond to the needs of California’s diverse communities.
  
  The OMS reviews county MHSA plans for Community Services and Supports, Workforce Education and Training, Housing, Innovation and Prevention and Early Intervention.
  
  
• Training and Curriculum Development
  The Chief of the OMS has extensive experience as a keynote speaker providing cultural competence training at state and national level conferences and policy forums. In addition, the OMS coordinates and provides training for DMH Headquarters staff in the area of cultural competence.
  
  The OMS recently engaged contractors to design and develop comprehensive cultural competence training curricula including: CA Brief Multicultural Competence and Mental Health Interpreter Training. Examples of training materials are available by contacting the OMS.
  
• Contracts
  The OMS develops and manages several contracts related to cultural competency. In recent years, the OMS has contracted with Cultural Competence Consultants, Language People Translations; Inter-Tribal Council of California; and UC Davis Center for Reducing Health Disparities.

• Office of Multicultural Services Strategic Plan
• California Reducing Disparities Project, Request for Proposal, Strategic Planning Workgroups (in conjunction with DMH PEI staff)
• Informational Fact Sheets
• Latino Access Study: Final Report
• Internal DMH Workgroup to Improve Disparities Data Collection
• California Brief Multicultural Competence Scale (CBMCS) Training Program
  The OMS had a leadership role in the partial funding, development, successful completion and publication of a new multicultural training curriculum entitled “the California Brief Multicultural Competence Scale (CBMCS) training programs” (Dana, Gamst, Der-Karabetian,2008). Based upon several years of research and collaboration among University of La Verne, CA DMH, CIMH and CMHDA, this unique training program gives mental health providers a valuable tool in working with diverse populations. The 32 hour CBMCS training program includes 4 training modules: 1) Multicultural Knowledge,  2) Awareness of Cultural Barriers, 3) Sensitivity and Responsiveness to Consumers, and 4) Socio-cultural Diversities. For more information, visit the CBMCS Multicultural Training Program website.

• Mental Health Interpreter Training Program
  DMH also supported the development of a Mental Health Interpreter training program, in partnership with National Latino Behavioral Health Association. CIMH, and community mental health agencies. The DMH helped fund the pilot and evaluation of this training curriculum that is now available to county mental health programs. For purchase information, visit the National Latino Behavioral Health Association (NLBHA) website. 

• Cultural Competence Mental Health Summit
  The OMS has participated for 11 years as a conference planner and trainer for the statewide Cultural Competence Mental Health Summit that is now it’s 16th year.  This annually held conference presents current cultural competence training issues to public mental health and other services providers. For more information about the summit, please visit the CIMH website.

The staff of the OMS partners with numerous stakeholder organizations and committees, including, but not limited to:

• California Mental Health Director’s Association’s Cultural Competence/Ethnic Service Managers Committee
• Mental Health Services Oversight and Accountability Commission’s Cultural and Linguistic Competence Committee
• DMH’s Cultural Competence Advisory Committee (Chairperson)
• Cultural Brokers
• CA Women’s Mental Health Policy Council
• State Interagency Team Workgroup to Eliminate Disparities (Chairperson)
• DMH Compliance Advisory Committee
• California Department of Health Care Services- Language Access Taskforce
• Mental Health and Spirituality Committee
• California Institute of Mental Health- Center for Multicultural Development
• California Mental Health Planning Council- Cultural Competence Committee and Quality Improvement Committee
• National Network to Eliminate Disparities (SAMHSA)
• National Center on Cultural Competence (Georgetown University)
• Federal office of the Centers for Disease Control and Prevention (CDC)