ALCOAST 113/09
COMDTNOTE 4600
SUBJ:  GOVERNMENT TRAVEL CHARGE CARD (GTCC) TRANSITION UPDATE
A.  COMDT COGARD WASHINGTON DC 121949Z FEB 09/ALCOAST 092/09
1.  AS ADDRESSED IN REF A, ALL GTCC CARDHOLDERS SHALL UPON RECEIPT
IMMEDIATELY ACTIVATE THEIR JPMORGAN CHASE (JPMC) VISA GTCC.  IT IS
EXTREMELY IMPORTANT TO ACTIVATE YOUR JPMC GTCC EVEN IF YOU HAVE NO
SCHEDULED OR PLANNED TRAVEL.
2.  ALL GTCC CARDHOLDERS SHALL TAKE THE FOLLOWING ACTIONS:
  A.  CONTINUE TO USE YOUR CITIBANK MASTERCARD THRU 27FEB09.
  B.  COMMENCE USING YOUR NEW JPMC GTCC ON 28FEB09 AND NOT BEFORE.
  C.  BE SURE TO TAKE YOUR JPMC VISA CARD WITH YOU IF YOU WILL BE
TRAVELING DURING THE CUT OVER (27-28 FEB 2009), AS YOUR CITIBANK
GTCC WILL NOT WORK AFTER 27FEB09.
  D.  UPDATE YOUR GTCC ACCOUNT INFORMATION (ACCOUNT NUMBER AND
EXPIRATION DATE) WITH VENDERS THAT HAVE YOUR GTCC ACCOUNT
INFORMATION ON FILE.  THESE COULD POSSIBLY INCLUDE SATO CUSTOMER
SERVICE, THE SATO ONLINE BOOKING ENGINE - GET THERE, RENTAL CAR
COMPANIES, HOTELS, BANKING INSTITUTIONS, BILL PAYING SERVICES, ETC.
FAILURE TO UPDATE GTCC ACCOUNT INFORMATION COULD RESULT IN
TRANSPORTATION AND HOTEL RESERVATIONS BEING CANCELLED AND TICKETS
NOT PURCHASED.  BE SURE VENDORS HAVE YOUR CURRENT CONTACT
INFORMATION ON FILE IN CASE THEY NEED TO CONTACT YOU CONCERNING
YOUR GTCC ACCOUNT.
  E.  USE YOUR NEW JPMC GTCC TO MAKE TRANSPORTATION RESERVATIONS
WHEN THE TICKETS WILL BE PURCHASED AFTER 27FEB09.  ALL TRAVEL
RESERVATIONS FOR TICKETS SCHEDULED TO BE PURCHASED AFTER 27FEB09
MADE WITH CITIBANK INDIVIDUALLY BILLED GTCC WILL NEED TO BE UPDATED
WITH YOUR NEW JPMC GTCC ACCOUNT NUMBER.  TRANSPORTATION TICKETS ARE
NORMALLY PURCHASED THREE BUSINESS DAYS PRIOR TO TRAVEL.
  F.  CHARGE OFFICIAL TRAVEL EXPENSES INCURRED ON OR BEFORE 27FEB09
TO YOUR CURRENT CITIBANK GTCC.  TRAVEL EXPENSES INCURRED ON OR
AFTER 28FEB09 CAN ONLY BE CHARGED TO YOUR NEW JPMC VISA GTCC.
CARDHOLDERS TRAVELING DURING THE CUT OVER MAY NEED TO CHANGE THE
GTCC USED FOR PAYMENT IF FOR EXAMPLE THEY PRESENTED THEIR CITIBANK
GTCC WHEN THEY CHECKED INTO A HOTEL AND CHECK OUT AFTER 27FEB09
WHEN THEIR CITIBANK GTCC WILL NO LONGER WORK.
  G.  PAY ALL OUTSTANDING UNDISPUTED CHARGES ON YOUR CITIBANK GTCC
BY THE DUE DATE.  OUTSTANDING BALANCES WITH CITIBANK WILL NOT
TRANSFER TO YOUR JPMC ACCOUNT.  MEMBERS WITH A DELINQUENT CITIBANK
ACCOUNT AT THE CUT OVER OR BECOMES DELINQUENT AFTER THE CUT OVER
WILL HAVE THEIR JPMC ACCOUNT CLOSED UNTIL THEIR CITIBANK ACCOUNT
IS PAID IN FULL.
  H.  NO CREDIT BALANCES CAN REMAIN ON CITIBANK GTCCS AFTER
28FEB09.  IF YOUR GTCC HAS A CREDIT BALANCE CALL CITIBANK AT
800-790-7206 TO REQUEST A REFUND.
3.  AFTER 27FEB09 CITIBANK GTCCS WILL NO LONGER WORK AND MUST BE
DESTROYED BY CUTTING THEM INTO SMALL PIECES.  THE CARDS ARE NOT TO
BE TURNED INTO THE COMMAND, THE SUPPORTING GTCC COORDINATOR OR
RETURNED TO THE BANK.
4.  THE CHANGE OVER FROM CITIBANK TO JPMC WILL REQUIRE THE SPLIT
DISBURSEMENT FUNCTION IN TPAX BE DISABLED ON 27FEB09.  NO SPLIT
DISBURSEMENT OF TRAVEL REIMBURSEMENTS CAN BE DESIGNATED TO CITIBANK
AFTER THIS DATE.  THE SPLIT DISBURSEMENT FUNCTION IN TPAX WILL BE
RE-ENABLED WITH PAYMENTS GOING TO JPMC AFTER VALIDATION AND TESTING
OF THE NEW ACCOUNT DATA FEEDS FROM JPMC.
5.  ALL QUESTIONS SHOULD BE DIRECTED AS FOLLOWS:
  A.  INDIVIDUAL CARDHOLDERS SHALL DIRECT QUESTIONS TO THE UNIT
GTCC POINT OF CONTACT.
  B.  COMMANDS SHALL DIRECT QUESTIONS TO THEIR SUPPORTING GTCC
COORDINATOR.
  C.  GTCC COORDINATORS SHALL DIRECT QUESTIONS TO THE COAST GUARD
PROGRAM MANAGERS MR. LES WEISBECK AT E-MAIL LES.R.WEISBECK(AT)
USCG.MIL OR MR. SCOTT ARNDT AT E-MAIL SCOTT.R.ARNDT(AT)USCG.MIL.
6.  RADM JODY A. BRECKENRIDGE, ASSISTANT COMMANDANT FOR HUMAN
RESOURCES, SENDS.
7.  INTERNET RELEASE AUTHORIZED.