Table 30. Percent of Disabled and Nondisabled Experiencing Problems at Airports During Long-Distance Travel,,,, Problems,Disability status,,, ,Disabled,,Nondisabled, ,Percent,SE,Percent,SE Audible/visual/tactile info limited,2.30,0.91,0.79,0.42 Curb cut/ramp/stair/grade problems,0.65,0.48,0.25,0.17 Difficult to see/be seen,0.00,,0.00, Drainage poor,0.00,,0.00, Elevators/Escalators broken/missing,0.65,0.48,0.08,0.08 Fare purchase difficult,1.57,0.91,1.04,0.67 Insensitive/unaware passengers,0.56,0.32,2.15,0.92 Lighting inadequate,0.41,0.42,0.47,0.47 Obstacles/protusions/debris,0.83,0.50,1.46,0.69 Passenger travel info inadequate,3.81,1.57,2.94,1.03 Passing space/aisle width limited,2.17,1.27,1.26,0.55 Personal assistant not allowed,0.35,0.21,0.31,0.20 Personal safety concerns,3.08,1.08,3.29,1.10 Restroom facilities inadequate,0.00,,1.46,0.64 Schedule not kept,25.39,4.07,37.66,3.50 Seating inadequate,9.80,4.62,5.93,1.80 Security procedures too restrictive,34.12,4.28,49.18,3.45 Shelter inadequate,0.00,,0.23,0.23 Staff assistance/sensitivity poor,15.92,4.50,5.86,1.17 Surface problemspotholes/cracks,0.00,,0.00, Ticket counters too high,0.00,,0.48,0.45 Too few/missing sidewalks/paths,0.00,,0.00, Tram/moving sidewalk problem,1.73,0.78,0.74,0.30 Unable to communicate with staff,0.55,0.34,0.94,0.64 Wheelchair unavailable,4.95,2.29,0.00, Parking inadequate,3.71,1.25,2.88,0.95 Other airline problem,15.41,4.15,10.44,1.86 Too much walking required,8.84,2.11,0.89,0.57 Lost/mistreated luggage,2.85,1.12,2.10,0.69 Security inadequate/insufficient,1.74,0.83,3.07,0.91 NOTE: This table contains the weighted percent or weighted mean and the standard error. Cells with a small sample size (<30) are shaded to indicate that the weighted estimates based on a small sample size are not reliable. Cells in italics indicate a coefficient of variation greater than 30 percent and numbers are not reliable. Cells with bold type indicate significant differences (p <.05) between disabled and nondisabled individuals.,,,, " SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, 2002 National Transportation Availability and Use Survey",,,,