Getting Safer Care

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• Preventing Errors
• Getting Quality Care
• Using Hospitals & Clinics

Preventing Errors

Read:
5 Steps to Safer Health Care (en español)
20 Tips to Help Prevent Medical Errors
20 Tips to Help Prevent Medical Errors in Children
Be Prepared for Medical Appointments
Hospital Advisory Councils Get Patients' View on Safer Health Care
Simple Steps Can Reduce Health Care-Associated Infections
Tips for Taking Medicines Safely
Where Medical Errors Occur and Steps You Can Take to Avoid Them
Listen:
Care Transitions - What You Need to Know (Podcast Download; Transcript)
Getting Medical Tests: Ask Questions! (Podcast Download; Transcript)
Hospital Stays: Reducing Your Risks (Podcast Download; Transcript)
Play it Safe with Children and Medicine (Podcast Download; Transcript)
Tips To Prevent Medical Errors (Podcast Download; Transcript)
Medication Safety: Know Your Medication (Video: 00:30, Flash, 3.4 MB (Transcript)

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Getting Quality Care

Read:
Becoming an Involved Health Care Consumer
Be Prepared for Medical Appointments
Big Strides, Not Small Steps, Needed to Boost Health Care Quality
Blood Thinner Pills: Using Them Safely (en español)
Build Your Question List (Interactive)
Busting Myths About Health Care Quality
Do You Know the Right Questions To Ask?
Getting Involved for Better Health Care: Interview with Carolyn M. Clancy, M.D.
Guide to Health Care Quality: How to Know It When You See It
Health Care Quality: Take A Closer Look
Transcript)
Health Care Quality: Take A Closer Look
Hospital Compare (Web Site)
How To Complain—And Get Heard
Improving Health Care Quality: A Guide for Patients and Families
Quick Tips—When Getting Medical Tests
Quick Tips—When Talking With Your Doctor
Recognizing High-Quality Health Care
Ways You Can Help Your Family Prevent Medical Errors!
Your Guide to Choosing Quality Health Care
Your Guide to Choosing Quality Health Care: Summary
Your Guide to Preventing and Treating Blood Clots
Listen:
Avoiding 'Never Events' (Podcast Download; Transcript)
Comparing Hospitals to Get Quality Care (Podcast Download; Transcript)
Health Care Quality—Know It When You See It (Podcast Download; Transcript)
How to Ensure High Quality Health Care (Podcast Download; Transcript)
Understanding Health Care Quality (Podcast Download; Transcript)
Watch:
Watch:
Questions Are the Answer (Web Site With Videos)
Real Men Wear Gowns (Web Site With Videos) (en español)
Staying Active and Healthy with Blood Thinners (Video: 10:26, 17.6 MB) (Transcript)

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Using Hospitals & Clinics

Read:
Hospital Advisory Councils Get Patients' View on Safer Health Care
Better Information Helps Patients When They Leave the Hospital
Do Your Homework Before You Choose A Hospital
Hospital Compare (Web Site)
How To Use Hospital Emergency Rooms Wisely
Your Experience in the Hospital and Why it Matters
Listen:
Hospital Stays: Reducing Your Risks (Podcast Download; Transcript)
Navigating Urgent or Emergency Care (Podcast Download; Transcript)

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