DoD Directory

The Department of Defense (DoD) Directory (also commonly referred to as the "DoD Telephone Directory") is available online. The site is secured using the Common Access Card (CAC) technology and is accessible only through ".mil" networks to users logging in with a CAC and an accompanying PIN.

Search and Update Instructions for the Online Alphabetical DoD Directory

With the online DoD Directory, users can search for individuals by first name, last name or phone number. Each search line includes the option to enter all or portions of the last name, first name and/or telephone number of the person the user is trying to locate. Search options include: "equals," "starts with," "ends with," and "contains". Naturally, search results come back faster as more complete information is entered, but even the most complex searches will take only seconds to complete.

If you are not currently listed in the Alphabetical Listings, you will receive a message saying your record cannot be found. To enter your personal information into the Alphabetical Listings, you must complete a DD Form 218 and fax the form to the Directory Services group, fax # (703) 697-7570.

The search page includes a link that allows users to paste the DD Form 218-- DoD Telephone Directory Alphabetical Section Change Order -- into the body of an e-mail, which can be sent directly to DTS-W in order to update the Directory and operator listings for both individual personnel and organizations.

If you are listed in the Alphabetical Listings, you can make Rank, Unit, and Building or Telephone changes online. In addition, Organizational directory data also can be managed and updated online by authorized personnel.

Are you a new customer and would like to order a DoD Directory?

If you have not set up an account with DTS-W before and would like to purchase a DoD Directory, please complete the DTS-W Agency Information Sheet and submit a MIPR. A Sample MIPR can be viewed here, and detailed instructions on completing a MIPR can be found here. The completed DTS-W Agency Information Sheet and completed MIPR should be faxed to the Consolidated Customer Service Center at (703) 693-7331.

To access the Directory, click the "View DoD Directory" icon in the upper left corner of this page.

Insert your CAC into the reader and enter your PIN.

Please contact the Consolidated Customer Service Center if you have difficulty accessing the online Directory.

Common Access Card Tips

Before clicking on the "View DoD Directory" icon in the upper left corner of this page, make sure to insert your CAC card into the reader and enter your PIN when prompted.
Upon clicking on the URL above, you may see the following dialog box:

This message indicates that your computer does not have the DoD "root" certificate installed. You may ignore this message and click on the "Yes" button to continue. For instructions on installing the DoD root certificate, please visit:
https://www.us.army.mil/portal/dodcertificate/dodcertie2.html
The next dialog box will be the "Client Authentication" window. This window lists all PKI certificates stored on your CAC. If more than one certificate is listed, choose the first certificate that contains your name. After making this selection, you will be taken to the online Directory.

If no certificate is listed, your CAC may not contain a DoD issued certificate. Contact your local CAC administrator for information on obtaining a certificate.