R 241501Z JUN 09 SUBJ: SCHEDULED DIRECT-ACCESS (DA) DOWNTIME 1. DA WILL NOT BE AVAILABLE FROM 2100 ON SATURDAY, 27 JUN 09 TO 0500 ON SUNDAY, 28 JUN 09 (CDT) (280200Z JUN 09 TO 281000Z JUN 09). THE CONTRACT DATA CENTER WILL BE PERFORMING SERVER UPGRADES DURING THIS PERIOD. 2. CUSTOMER INQUIRIES MAY BE DIRECTED TO PPC CUSTOMER CARE BRANCH (CCB) AT 785-339-2200/TOLL FREE 1-866-772-8724, VIA E-MAIL TO PPC-DG-CUSTOMERCARE(AT)USCG.MIL, OR BY COMPLETING THE WEB FORM AT EITHER OF THE LINKS NOTED BELOW. PHONE SUPPORT HOURS OF OPERATION ARE WEEKDAYS 0700 TO 1600 AND 0730 TO 1600 (CST) ON SCHEDULED WEEKENDS. FY09 WEEKEND STAFFING SCHEDULE IS AVAILABLE AT HTTP://WWW.USCG.MIL/PPC/CCB/ OR HTTP://CGWEB.PPC.USCG.MIL/CCB/. 3. CAPTAIN J. D. PHILLIPS, COMMANDING OFFICER SENDS 4. INTERNET RELEASE AUTHORIZED.