Consumer Corner

Contact ALFD


Advertising, Labeling and Formulation Division


Alcohol and Tobacco Tax and Trade Bureau
Advertising, Labeling and Formulation Division
1310 G Street, NW, 4th Floor
Washington, DC 20220

Customer Service Desk (202) 453-2250

or Toll Free (866) 927-ALFD (2533)

FAX: (202) 453-2984
E-MAIL: alfd@ttb.treas.gov

We offer callers to the Customer Service line the opportunity to select the best option that pertains to your inquiry.  The following are the options that you will hear.  Please listen carefully and select the correct prompt.

  1. Address, Fax and Hours of Operation;
  2. Technical Questions Regarding COLAs Online and COLAs Online Password Resets;
  3. COLAs Online Registration;
  4. Formulation, Statements of Process, Pre-Import Letters, Malt Beverage Labels or Distilled Spirit Labels;
  5. Alcohol Advertising; and,
  6. Technical Questions Regarding Wine Labeling or Status of Wine Applications.