Top 10 Best Practices for Government Websites
1. Meet all laws, requirements, policies, and other directives for public websites
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2. Document your governance structure, including roles, relationships, responsibilities, rules, and review processes
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- Management and governance
- Governance self-assessment checklist
(PDF, 19KB, 1 pg, 8/2008 requires Adobe Acrobat Reader)
3. Develop, document, and implement a strategic plan that both incorporates visionary changes and corrects problems with web content
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4. Focus on top tasks
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5. Create and manage content effectively and efficiently
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6. Collaborate within your agency and across government to manage content and eliminate duplication
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7. Follow usability best practices
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8. Evaluate the effectiveness of your website
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9. Make sure the public can find your content
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10. Create opportunities for the public to interact with their government
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Content Lead: Sheila Campbell and Rachel Flagg