Dept. of Transportation
Metro Transit Division

King Street Center
201 S Jackson St
Seattle, WA 98104
Metro Online Home

Metro's Customer Information Office Hours

Customer Information is open 24 hours a day except for Major Holidays when the office will be closed. The day following the major holiday, Customer Information will re-open:

  • at 6:00 AM if the day following falls on a weekend;
  • at 5:00 AM if the day following falls on a weekday.

When the Customer Information Office is closed, you may be able to obtain the information you need to plan your trip from the following sources: