Human Resources (CG-1) Frequently Asked Questions (FAQs)
Choose one of these topic links for more information:
Data Self Validation
May 2009 Direct Access HR Data Self Validation - As announced in ALCOAST 206/09, all active duty and SELRES members are required to complete a validation of certain critical data elements in Direct Access during the month of May 2009. The following resources are available to aid you in completing this validation:
- Commandant (CG-1), Flag Voice 319 provides additional background information.
- ALCOAST 208/09 announced new documentation requirements, effective 15 April 2009, for new accessions and dependency changes.
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Validation Instructions
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This document explains each of the data elements. - The procedure for completing the Self-Validation is in the Direct Access Online Help.
Coast Guard Careers - Military (Active Duty and Reserve, Enlisted and Officer)
| I would like information about enlisting in the Coast Guard. – Visit the Coast Guard Recruiting Command (CGRC) website for information about Coast Guard military careers. |
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How do I know whether I'm eligible to join the Coast Guard? What are the educational requirements for joining the Coast Guard? The Coast Guard Recruiting Command (CGRC) can help you with questions pertaining to joining the Coast Guard. Their website is located at http://www.gocoastguard.com/. Click on "Find a Recruiter" to locate your local contact. Or call 1-877-NOW-USCG and speak with the recruiter nearest you to determine your eligibility. |
Coast Guard Civilian Jobs
How do I find out about Civilian jobs with the Coast Guard? To find out more about the wide range of Coast Guard civilian opportunities, visit http://www.uscg.mil/civilian.
I applied for a job … and I have not heard anything. Whom should I contact? Please contact your local Command Staff Advisor (CSA) with your questions. The contact list is available on the Civilian Personnel website: http://www.uscg.mil/civilianhr/docs/whoswho.doc
Who do I contact regarding technical problems (password, logon) with Monster? The Coast Guard civilian job application process is supported by a third party vendor. Please contact mgshelp@monster.com for any technical support, including password retrieval and logon assistance.
How do I obtain employment verification? Your local Command Staff Advisor (CSA) should be able to help you with this. The contact list is available on the Civilian Personnel website: http://www.uscg.mil/civilianhr/docs/whoswho.doc.
Military Records
How do I retrieve a copy of of my/my family members' DD-214 or other
service records?
If you are currently a member of Team Coast Guard (Active Duty or Reserve)
your Servicing Personnel Office should be able to assist you.
If you have separated or retired from the Coast Guard you need go to the
National Personnel Records Center website (or view the chart with
location information of
Coast Guard Military Personnel and Health Records). Requests to obtain copies of
DD-214's, Personnel Records, Medical & Dental Records, and
Service
Medals, etc. must be made to the
National Personnel Records Center. Requests may be made online by the
veteran or next of kin of a deceased, former member of the military. If you
are not the veteran or next of kin, you must complete
Standard Form 180 (SF-180) to request copies of records. Send the
completed form to:
National Personnel Records Center
9700 Page Blvd
St. Louis MO 63132-5200
Commercial: 314-801-0800
If you separated from the service and plan on filing a claim for medical benefits with the Department of Veterans Affairs (VA), you do not need to request a copy of your military records from the NPRC. They will provide the original health records when requested by the VA after the claim is filed.
How do I correct my DD-214?
If your military service record requires a change or correction, you will
need to submit
DD Form 149, Application for Correction of Military Records to
the DHS Office of the General Counsel, Board for Correction of Military
Records at
http://www.uscg.mil/legal/BCMR.asp.
If you need to change your discharge status, you will generally need to
submit
DD Form 293, Application for the Review of Discharge or Dismissal from the
Armed Forces of the United States to the DHS Office of the General
Counsel, Board for Correction of Military Records at
http://www.uscg.mil/legal/BCMR.asp.
How do I renew my military ID? How do I obtain ID card replacements for dependants/retirees? For information concerning your DEERS automated file, please contact your local ID card issuing office or call:
Toll Free: 1-800-538-9552
In CA: 1-800-334-4162
In AK or HI: 1-800-527-5602
To update your address only in DEERS, please visit https://www.dmdc.osd.mil/appj/address/index.jsp
This web site gives the three closest Military ID issuing facilities to a person's zip code, city, or state: http://www.dmdc.osd.mil/rsl/owa/home
Pay & Personnel Center (PPC) Topeka FAQs: http://www.uscg.mil/hr/psc/faqs.asp
How do I obtain a Reserve Points Statement? Reserve Points Statements are mailed out annually to all current SELRES members 3 months after the end of your Anniversary Year. Full details are available at http://www.uscg.mil/hq/cg1/psc/ses/rrpa.asp
Employee Locator and other records
How do I obtain information about someone who is currently/was in the USCG? Visit our Employee Locator page for information on finding current or former Coast Guard military members: http://www.uscg.mil/cgpc/adm/adm3/locator/
How do I find information on my father/brother/grandfather who served in the CG in WWI/ WWII/Korea/Vietnam? Visit our Employee Locator page for information on finding current or former Coast Guard military members or their muster rolls: http://www.uscg.mil/cgpc/adm/adm3/locator#separated
Who can I contact to get copies of deck logs or muster rolls? How do I obtain a cutter crew list? The Military Reference Branch, National Archives (http://www.archives.gov/), Washington, DC 20408, holds copies of most deck logs. The Suitland Reference Branch, National Archives, Washington D. C. 20409 has custody of muster rolls.
Medals and Awards
I need a copy of my/my family members' awards. There are three different avenues for veterans, retirees, family members to get copies of their personal or family members' awards, depending on need: http://www.uscg.mil/hq/cg1/cg122/PolicyStandards/medals/awardrequests.asp.
How do I request an Interservice transfer? Contact the Coast Guard Personnel Service Center (PSC), Officer Personnel Management Division, Officer Boards, Promotions, and Separations Branch (CG PSC-opm-1) for details relating to an interservice transfer: http://www.uscg.mil/cgpc/opm/Opm1/opm-1Promotions.asp In addition, procedures are outlined in 12.A.3 of the Personnel Manual (PERSMAN).
Who do I contact for questions related to my military pay? Our Pay & Personnel Center (PPC) in Topeka, KS oversees pay and personnel services for all Coast Guard active duty, Reserve, Retiree and Annuitant members and processes travel claims for all Coast Guard employees, including civilians and Auxiliary members. Call their customer care line at 1-866-PPC-USCG (772-8724) or 1-785-339-2200.
How do I obtain my Military Transcripts? The Coast Guard Institute can help you with your transcript requests: http://www.uscg.mil/hq/cgi/ve/official_transcript.asp.
How do I obtain a Transcripts of Sea Service? The Pay & Personnel Center (PPC) Topeka processes Transcripts of Sea Service (TOSS) for Coast Guard members who want to receive their Mariners License to serve aboard Merchant Marine Vessels. For full details, go to http://www.uscg.mil/hq/cg1/psc/ses/toss.asp
Are there any Coast Guard scholarships? Detailed information about Coast Guard scholarships is available at http://www.uscg.mil/worklife/scholarship.asp. Additional information is available at http://www.uscg.mil/hq/cg1/cgi/cfa/cfa.asp.
Contact Us
For answers to other Human Resources-related questions, please contact the appropriate program office below:
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Civilian Personnel, including Civilian Human Resources Support and Civilian Careers |
Coast Guard Recruiting Command - Military Coast Guard Jobs |
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Coast Guard Personnel Service Center (PSC), including Military Advancements and Separations, Assignments, Evaluations and Promotions |
Uniform Distribution Center
(UDC) |
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Military Personnel, including
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Work-Life programs, including:
Frequently Used Work-Life phone numbers: For local information, contact your Regional Work-Life Staff located at Integrated Support Commands and at the Headquarters Support Command. |
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Morale, Well-Being, and Recreation
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Contact Us Via Snail Mail at:
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MWR Lodging
To access the Morale, Well-Being, and Recreation (MWR) website, go to http://www.uscg.mil/mwr.
Is there somewhere I can find information on all of Coast Guard lodging facilities? Yes, MWR has posted descriptions with photos and the contact to request reservations of all Coast Guard Recreational Lodging facilities on the MWR web site. MWR has also posted links to the other Services lodging pages if you do not find any Coast Guard lodging near the area you are interested in. This information is available at this link: http://www.uscg.mil/mwr/lodging/Lodging.asp.
Who should I contact for reservations at a lodging facility? Who is the MWR Director is at a certain location? To assist you in contacting MWR programs throughout the Coast Guard, an online directory is available at: http://www.uscg.mil/mwr/docs/MWRDirectoryVendors.xls.
Other
Chaplain of the Coast Guard - FAQs (includes child support and garnishment answers, as well as chaplain locator): http://www.uscg.mil/comdt/cocg/FAQs.asp.
Freedom of Information Acts (FOIA) and Privacy Act, including FAQs: http://www.uscg.mil/foia/
How do I arrange for scattering ashes? Review the EPA Guidelines at http://www.epa.gov/region02/water/oceans/burials.htm
Who is eligible for a burial at sea?
Individuals eligible for this program are: (1) active duty members of the
uniformed services; (2) retirees and veterans who were honorably discharged.
(3) U.S. civilian marine personnel of the Military Sealift Command; and (4)
dependent family members of active duty personnel, retirees, and veterans of
the uniformed services. For further information see:
http://www.navy.mil/navydata/questions/burial.html.
Information about the Coast Guard in your neighborhood, including band, honor guard and art programs is available at http://www.uscg.mil/community/default.asp.
How can I get some Coast Guard coloring books? Downloadable coloring books, with a variety of topics in English and Spanish, are located at http://www.uscg.mil/top/downloads/coloring.asp.
Mariner's Licensing
How do I get a Coast Guard license? The National Maritime Center (NMC) can answer any questions you have regarding mariner licensing, including regional exam centers, licensing fees and application forms. Their website is http://www.uscg.mil/nmc/.
Webmaster Assistance
For comments on technical issues of this site, please contact the Human Resources Directorate Webmaster. The webmaster will not respond to email questions. This link is intended to report technical issues, including broken or missing links. Program specific questions should be addressed directly to the program office only. Your email will not be forwarded.
Additional contact information is available at http://www.uscg.mil/global/mail/info_pg.asp.