Events & NewsDevelopments in the Profession. Developing the Professional. |
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2009 Events
| Yearly | ||||
|---|---|---|---|---|
| Title of Event | Description | Location | Date | |
| Virtual FOSE Conference & Expo | Learn, network, share experiences, and evaluate products, services, and solutions with your industry colleagues. | Online | August 12 | |
| ICMI: The Workforce Management Boot Camp | Hands-on workshop not only teaches you proven techniques to improve forecasting and scheduling, but allows you to practice those techniques using your contact center data with input from expert instructors. | San Antonio, TX | August 25-28 | |
| Gov 2.0 Expo Showcase: Government as a Platform | Hear from some of those who've planned and/or deployed a Government 2.0 project and have lessons to share. Get your seat at Gov 2.0 Expo Showcase today. | Washington, DC | September 8 | |
| 10th Annual Signature Customer Service and Support Professionals Conference and Expo | Solve your greatest service desk , call center and technical support operation's challenges. Discover the strategies, tactics and best practices for success | Seattle, WA | September 14-15 | |
| 2009 National Association of Government Webmasters (NAGW) Conference | Meet some of your fellow web professionals, do some networking, and get some great information and tools to take back with you. |
Galveston, TX | September 16-18 | |
| Managing Government Websites 101 | Washington, DC | September 23-24 | ||
| Best Practices for Multilingual Websites | Webinar | September 29 | ||
| Building Online Communities for Citizen Engagement | Webinar | October 1 | ||
| Excellence in Government | Driving Federal Performance | Washington, DC | October 5 | |
| Creating Web Metric Reports that Rock | Webinar | October 7 | ||
| Video Bootcamp | Washington, DC | October 14-15 | ||
| Hands-on Card Sorting | Washington, DC | October 20 | ||
| ACT/IAC Executive Leadership Conference |
Save the date! | Williamsburg, VA | October 25-27 | |
| Build 508 Accessible Websites | Washington, DC | October 27-28 | ||
| NASCIO Annual Conference | NASCIO conferences provide a unique opportunity for corporate members to network with their state government business partners and to discuss the issues facing the information technology field in the public and private sector. | Austin, TX | October 25-28 | |
| Web Design Prototyping: Practical Tools and Techniques | Washington, DC | November 5 | ||
| Best Practices of Search | Webinar | November 10 | ||
| Proven Strategies for Readable Content: The Content Manager's Playbook | Washington, DC | November 17 | ||
| Finding your Social Media Voice | Webinar | December 2 | ||
| Digital Government Institute: Government Customer Service | Save the date! | Washington, DC | December 3 | |
| Latest Usability Trends: Putting Research Into Practice | Washington, DC | December 9 | ||
| Intro to Podcasting | December 15 | |||
