Read real world deployments of technology in government from our sponsors.
View All Industry SolutionsOne key to successful leadership is promoting an ethical and accountable culture. This “ethical leadership” requires open and accessible communications, which calls for access to information, and monitoring and reporting events in a systematic way. Case management is the answer. Though once synonymous only with social services or the law department, the automated work flow at the core of advanced case management systems is now coupled with helpline services and an organization’s ethics standards to identify issues, assist with analysis, investigate events, follow up internally and externally, track trends, and report to the public and officials.
Cloud computing models can work in the public sector if done right — but there is no one-size-fits-all approach. Over time, the options and approaches have been expanded to several hybrid models that deliver some services via a cloud while still maintaining certain software inside of an existing environment. For more information about cloud computing, and to hear about the Ohio Department of Transportation’s experience with cloud computing, visit the archived Webinar titled, "Cloud Computing Bringing Cost Effective Pragmatic Change to the Public Sector."
"A person is smart. People are dumb, panicky dangerous animals, and you know it," proclaimed Agent K, actor Tommy Lee Jones' character in the film Men in Black. Agent K was referring to the chaos that would ensue were the public made aware of aliens living among them. Because when people think and act in unison, the results are rarely productive, and occasionally they're catastrophic.
But what if you could take groupthink and eliminate the dumb, panicky and dangerous parts? That's the idea behind crowdsourcing: When you ask the whole world a question at the same time, it's safe to assume you'll end up, by default, with a reasonable answer.
And thanks to the Web, you really can ask the world a question and get individual answers in return. That's exactly what the Chicagoland Chamber of Commerce did as part of its InnovateNow campaign. The chamber turned to the wisdom of the crowd to determine...Continue Article...
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