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TemplatesThe following templates, forms, and examples are organized by steps in the usability process. They can be customized for your organization's usability needs. All of these are in the public domain and can be freely downloaded. Topics on This PageProject PlanningProject KickoffQuestions to Ask at Kick-Off Meetings (DOC - 157KB) contains questions pertaining to your site purpose/vision, goals, audiences, tasks, and usability objectives, requirements, technology needs, timeline and plan. Position DescriptionsSample job descriptions for usability positions.
Usability Statements of Work (SOW)
Information ArchitectureWeb Category Analysis Tool (WebCAT) (National Institute of Standards and Technology) - Allows participants to categorize content, and facilitators to evaluate the data. Usability TestingUsability Test PlanUsability Test Plan Template (DOC - 86.5KB) - Word document template for creating a usability test plan. Test Facilitator's GuideTest Facilitator's Guide (DOC - 148KB) - Script that the facilitator uses to run a usability test. Usability Test ScreenersSeries of questions designed to identify and recruit qualified usability test participants.
Consent FormsVideotape Consent Form (DOC - 152KB) - Explains who is conducting the study, and what privacy and other rights participants have. Note Taker’s GuideWhat to Test/Note taker’s Guide (DOC - 230KB) - format for presenting usability questions, scenarios, recommended pathways, and measures. Pre- and Post-Test Questions and Task ScenariosTools to collect information on users and how the user feels about a Web site or product.
Usability ReportsFormative – report that documents test findings and recommendations. Test report templates for writing the usability test report.
Summative usability testing assesses how a Web product measures up against certain usability standards (e.g., the International Organization for Standardization). The CIF report is an international usability reporting standard.
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