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Usability BasicsIn general, usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process. A key methodology for carrying out usability is called User-Centered Design. What Does Usability MeasureUsability measures the quality of a user's experience when interacting with a product or system-whether a Web site, a software application, mobile technology, or any user-operated device. It is important to realize that usability is not a single, one-dimensional property of a user interface. Usability is a combination of factors including:
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