We Recognized A Business Problem:

· Obsolete e-forms software not compatible with current technology

· Multiple design packages in use governmentwide

· Lack of management tools for electronic documents

· Public access difficult

We Defined Our System

Requirements:

· Screen-fillable forms on the Web with easy public access

· Capture existing images from any and all design packages

· Compatible with any scanner

· Quick easy field mapping

· Search tools to assist customers in locating federal documents.

We Developed A Solution:

· Screen fillable forms on the Web

· Front-end compatibility with any design package or scanner

· XML tagging for use with databases

· Search engine to locate and retrieve forms

· Customers can fill, print, save, email and fax directly from the web

We Met Requirements for Section 508:

· Software detects use of JAWS Screen Reader and displays the form in simple text question-and-answer format.

· Field-by-field assistance is provided upon request

· Form prints normally

· Same form for all users. No special design requirements.

GSA Results:

· 80% GSA stored electronically

· 500 forms now available on the web

· Easy access, control, fill, revision

· Eliminated obsolescence cost

· Eliminated 500 forms

· $3.2 million annual savings

· Nearly 300 forms are now available for the visually impaired

GSA Contacts --

Office of Governmentwide Policy, Forms Policy Division

Director, Printing and Forms Policy Division

202-501-2944

don.jodrie@gsa.gov

Systems Specialist, Forms Policy Division

770-390-9696

jan.wendler@gsa.gov