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OMB Documents and Guidance >OMB E-Government
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The New E-Government Equation: Ease, Engagement, Privacy and Protection
Issued By: The Council for Excellence in Government - Effective Date: 04.15.2003, 857.296K, PDF
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Abstract:
This report presents the findings of a five-part study on the issue of e-government. The study consists of survey research conducted among a cross section of Americans, Americans with experience using e-government services ("e-government users"), Internet users living in cities identified as "best practice" areas, government employees, Internet users in five other countries (Spain, Singapore, United Kingdom, Canada, and Australia), and focus groups among Internet users.
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