Consumer Response Center
600 Pennsylvania Avenue NW
Washington,
DC 20580
877-438-4338 (Voice - Toll-free, Identity Theft)
877-FTC-HELP (Voice - Toll-free, 877-382-4357)
202-326-2222 (Voice)
866-653-4261 (TTY)
The Federal Trade Commission (FTC) is an independent Federal agency that works to maintain a strongly competitive free enterprise system. The Commission investigates consumer complaints, writes trade regulations, develops consumer education programs, and protects consumers from unfair or deceptive business practices. Ten regional FTC offices also collect and investigate consumer complaints. The FTC's consumer protection programs focus on health-related topics such as truth in advertising, product reliability, and business practices of health spas and nursing homes.
The FTC publishes copies of its studies, the texts of relevant acts, reprints of court decisions, manuals for large and small businesses, trade regulation rules, annual reports, and consumer education pamphlets. Some publications are available free from the FTC Distribution and Duplication Branch; others are sold by the Government Printing Office and the National Technical Information Service. Some of the consumer materials are available in Spanish.